Operations Manager, ADGM

Role Overview

Operations Manager, ADGM at Coinbase. Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates.

Company Overview

Coinbase is a remote-first company committed to increasing economic freedom. The company brings teams together quarterly for intense in-person working sessions called "surges."

Role Purpose

Support the Senior Executive Officer in scaling Coinbase's regulated presence in Abu Dhabi by driving operational excellence across core trading businesses. This role sits at the intersection of operational strategy, regulatory compliance, and cross-functional execution in one of the world's fastest-growing crypto markets.

Key Responsibilities

Operational Oversight & Management

• Support the Senior Executive Officer in overseeing and managing operational functions within ADGM, including intragroup and third-party service providers.
• Ensure operational delivery aligns with local regulations and contractual obligations.
• Own the implementation of operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams.

Supervision & Compliance Frameworks

• Establish and maintain supervision frameworks across critical business areas including trading, staking, and custody operations.
• Ensure frameworks align with regulatory and best-practice requirements.

Operational Resilience

• Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation.
• Ensure continuity of critical business functions.

Incident Management & Communication

• Coordinate responses to operational incidents.
• Facilitate timely communication with internal stakeholders, regulators, and third-party service providers.

Stakeholder Relationships & Strategy

• Develop and manage strong relationships with banks, regulators, and internal stakeholders.
• Effectively communicate operational and risk strategies.

Project Management & Cross-Functional Leadership

• Project manage critical operations and risk-related initiatives across cross-functional teams including Legal, Compliance, Security, Finance, Product, and Customer Service.
• Support first-line-of-defense operations across key areas including launch assessments, approvals, staffing, and audit activities.

Qualifications & Experience

• 8+ years of experience in Middle East financial services, management or strategy consulting, or operations strategy.
• Experience within a regulated investment dealer environment, with focus on trade supervision across crypto, equities, or derivatives.
• Demonstrated ability to develop new processes and improve existing workflows to drive operational efficiency.
• Strong ability to collaborate across a broad range of business functions, with emphasis on senior management engagement.
• Ability to produce high-quality content and materials suitable for external audiences with minimal review.
• Excellent communication and presentation skills with proven ability to thrive in a fast-paced environment.
• Familiarity with the crypto and Web3 landscape, including digital asset markets and tokenization.

Skills & Competencies

• Utilizes AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Additional Information

• Annual base salary range: 610,000 AED to 610,000 AED.
• Total compensation may include equity and bonus eligibility.
• Benefits include medical, dental, and vision coverage.
• Candidates may submit a maximum of 3 applications within a 6-month period.
• Coinbase is an Equal Opportunity Employer.
• Reasonable accommodations available for individuals with disabilities; contact accommodations[at]coinbase.com.
• Candidate Privacy Notice and Arbitration of Disputes terms apply.