وصف الوظيفة
Role Overview
Oliver Wyman, a business of Marsh McLennan, seeks a Global Mobility Specialist to join the IMEA (India, Middle East & Africa) Mobility & Security team in Riyadh.
Company Overview
Oliver Wyman is a global business of Marsh (NYSE: MRSH), a leader in risk, reinsurance and capital, people and investments, and management consulting. Marsh advises clients in 130 countries, with annual revenue exceeding $27 billion and more than 95,000 colleagues worldwide.
Role Purpose
The Global Mobility Specialist supports the Global Mobility Manager – IMEA in delivering compliant, timely and employee-focused Global Mobility services, primarily across Saudi Arabia, Qatar and Bahrain, with additional support across other GCC countries as required. The role coordinates immigration and mobility activities, maintains accurate records, supports employees throughout relevant processes and provides related administrative support.
Key Responsibilities
Immigration & Mobility Administration
- Manage day-to-day Global Mobility and immigration activities across Saudi Arabia, Qatar and Bahrain, with support for other GCC countries as required.
- Manage immigration cases from initiation through completion, including residence permits, Iqamas/QIDs, work authorization, business visas, renewals, transfers and cancellations, providing clear guidance on requirements, documentation, fees and timelines.
- Prepare and issue immigration, mobility and employee documentation, including required letters and certificates.
- Maintain accurate and confidential immigration and relocation records, databases and trackers.
- Monitor visa, residence and work permit expiry dates and proactively coordinate renewals and required follow-up actions.
Stakeholder Support & Guidance
- Advise and support employees, candidates, Talent Management, project teams and other key stakeholders on immigration requirements for cross-border project staffing, business travel, onboarding and international transfers.
- Coordinate required approvals and documentation for all immigration matters.
- Support in-country processes, including medical examinations, biometrics and business visa health insurance, as well as relocation processes and applicable benefits.
Regulatory Monitoring & Compliance
- Monitor immigration regulations, restrictions and process changes and assess their impact and risk on employees, project staffing and the organization.
- Ensure relevant stakeholders, guidance and Oliver Wyman internal communication templates and sites are updated accordingly.
Coordination & Collaboration
- Collaborate with internal stakeholders, cross-regional Global Mobility colleagues, immigration providers, government relations representatives and other service providers to resolve cases and ensure effective service delivery.
- Coordinate with HC Operations and relevant external vendors as required.
- Provide related administrative support to the Global Mobility Manager and HC team, including document coordination, tracking, filing and attestation.
Qualifications & Experience
- Bachelor's degree with 2–3 years of relevant professional experience, or 3–4 years of relevant experience in lieu of a degree.
- Minimum 2–3 years of experience in Global Mobility, Immigration, HC Operations or a related field.
- GCC immigration experience, particularly in Saudi Arabia, Qatar and Bahrain, preferred.
- Strong proficiency in Arabic and English, written and spoken, is required.
- Good working knowledge of Microsoft Office; experience with HC, Global Mobility or case-management systems is advantageous.
Skills & Competencies
- Strong client-service orientation, with focus on delivering positive and professional employee experience, managing expectations and communicating effectively across all levels.
- Excellent organizational, prioritization and follow-up skills, with strong attention to detail.
- Ability to manage multiple cases, competing priorities and deadlines in a fast-paced environment.
- Self-starter with strong sense of ownership and accountability, able to work independently while exercising sound judgment.
- Practical problem solver with proactive, can-do mindset and willingness to identify opportunities for process improvement.
- Strong interpersonal and communication skills, with ability to build effective relationships and collaborate across functions, levels, cultures and geographies.
- Discretion and professionalism when handling confidential or sensitive employee information.
- Curious, adaptable and learning-oriented, with flexibility to respond to evolving regulatory, business and mobility requirements.
Additional Information
Oliver Wyman Values
- Be Brave – Raise risks and concerns appropriately and constructively challenge processes where improvements can be made.
- Lead with Heart – Engage employees and colleagues with empathy, transparency and respect.
- Strive for Breakthroughs – Bring curiosity and rigor to continuously improve processes and the employee experience.
- Work as One – Collaborate effectively across Global Mobility, HC, Recruiting, the business and external partners.
- Own Our Impact – Take accountability for quality, accuracy, confidentiality, compliance and timely delivery.
Work Arrangement
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which the full team will be together in person.
Diversity & Inclusion
Marsh is committed to embracing a diverse, inclusive and flexible work environment and aims to attract and retain the best people. The organization welcomes candidates of all ages, backgrounds, abilities, ethnicities, family situations, nationalities, parental statuses, personal or social statuses, political affiliations, races, religions, beliefs, sex or gender identities, skin colors and any other characteristics protected by applicable law.