Officer - Talent Relations

Role Overview

Officer - Talent Relations at Emarat (Emirates General Petroleum), based in the UAE.

Company Overview

Emarat is a multi-channel power and energy company serving millions of customers across Dubai and the Northern Emirates. The company operates a network of service stations and fuel depots from Dubai to Ajman, Fujairah, and Sharjah. Emarat provides petrol and LPG fuel, fleet solutions, aviation fuel, commercial fuel services, lubricants, car washing facilities, terminalling, bulk fuel logistics, and franchise opportunities. The company operates to the highest international and national HSE standards and is committed to ethical business practices, employee safety, and customer service excellence.

Role Purpose

To manage and enhance talent relations within Emarat, ensuring effective communication and collaboration between employees and management to foster a positive workplace culture.

Key Responsibilities

HR Operations & Administration

• Support the execution of HR operations by coordinating administrative and payroll-related activities to ensure timely and accurate service delivery.
• Maintain up-to-date employee records and ensure accurate data entry into the HR Information System (HRIS), while preserving confidentiality.
• Provide administrative support for employee lifecycle activities including probation, transfers, and offboarding.
• Assist in the implementation and monitoring of attendance and payroll processes in alignment with internal guidelines and UAE labor law.

Employee Relations & Communication

• Act as a first point of contact for employee inquiries, providing timely clarification on HR policies, benefits, and procedures.
• Coordinate with line managers to support the resolution of employee relations matters in accordance with company policies.
• Participate in conducting grievance and disciplinary procedures, ensuring documentation is completed and policies are followed.
• Assist in organizing internal HR communications and initiatives that support employee engagement and awareness of HR services.

Reporting & Data

• Assist in drafting and preparing HR reports and dashboards for management review, ensuring accuracy and completeness.
• Support departmental planning activities by gathering relevant HR data and contributing to operational planning processes.

Compliance & Coordination

• Stay informed on relevant labor law updates and provide input on compliance-related matters to the Talent Relations Manager.
• Coordinate with internal departments and external vendors as needed to support HR operations and employee services.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 4 years of experience in talent relations, HR, or a related role.
• Preferred: Proven experience of labor laws and regulations in the UAE.

Skills & Competencies

• HR Information System (HRIS) proficiency.
• Knowledge of UAE labor law.
• Strong written and verbal communication skills.
• Attention to detail and data accuracy.
• Ability to maintain confidentiality.
• Organizational and administrative capability.