Officer - Marina Operations Support

Role Overview

Officer - Marina Operations Support at AD Ports Group. The role implements best practices, processes, and procedures in marina operations.

Key Responsibilities

Operations Management

• Supervise marina operations, ensuring efficient management of maintenance, repair, security, and custodial services.
• Monitor facility standards, conduct site audits, and ensure compliance with cleanliness, safety, and operational policies.

Budgeting & Resource Management

• Manage budgeting, cost tracking, and preparation of reports, while optimizing resource utilization.

Governance & Compliance

• Oversee permits, licenses, contractor selection, and administration of service agreements and contracts.
• Implement quality control and LEAN practices to enhance performance, safety, and service standards.

Stakeholder Coordination

• Coordinate with internal teams, government entities, and strategic partners to support operations and projects, including Al Dhafra region.
• Manage tenant relations, including leasing processes, contract renewals, complaints resolution, and customer satisfaction initiatives.

Commercial Support

• Support commercial activities by tracking occupancy, maintaining leasing records, coordinating marketing efforts, and improving tenant retention.

Qualifications & Experience

• Secondary School education minimum.
• Minimum of 4 years of relevant experience in marina management or relevant maritime facilities management experience.

Skills & Competencies

• Arabic language proficiency.
• English language proficiency.