Officer, Crisis & Management

Role Overview

Officer, Crisis & Management at ADNOC, based in the United Arab Emirates. The role provides effective and immediate response capability to control and resolve emergency and crisis incidents by developing emergency and crisis management system plans and procedures across ADNOC Distribution.

Role Purpose

To protect people, the environment, assets and reputation by developing emergency and crisis management systems, identifying potential risks, coordinating with stakeholders, and leading crisis response efforts to minimize impact and ensure swift recovery.

Key Responsibilities

Emergency Planning

• Develop and implement emergency and crisis management plans and procedures aligned to function and business line needs and objectives in line with ADNOC corporate HSE standards.
• Align all plans to ADNOC Standard HSE-CE-ST01 and Incident Management System.
• Rewrite all emergency response plans across ADNOC Distribution in line with division strategy.
• Develop and implement preventive measures to mitigate identified risks.
• Create and maintain crisis management plans and procedures.

Emergency Response Exercises

• Coordinate testing and maintenance of unified emergency response plans and exercises to ensure awareness and preparedness across ADNOC Distribution.
• Ensure Tactical Response and Support Teams and related staff respond promptly and effectively to any emergency incident.
• Participate in post-incident investigation meetings.
• Ensure alignment of all Emergency Response documentation to Standard Operating Procedures and staff briefings.
• Perform regular inspections to ensure validity of plans and implement measures when necessary.
• Conduct audits on emergency equipment to ensure servicing and readiness for use in case of emergency.

Stakeholder Coordination

• Liaise with external stakeholders including Civil Defense, Firefighting and Emergency Response services for coordination and assistance on emergency services per existing agreements.
• Interface with external stakeholders regarding fire and safety, emergency response plans and issues of mutual concern.

Incident Investigation

• Participate in investigations and prepare detailed reports on crisis incidents, responses and lessons learned.
• Determine root causes and make recommendations or decisions for remedial action on serious and complex incidents.

Training & Development

• Develop and coordinate HSE training programs including emergency response procedures, preparedness and drill programs delivered across the organization based on function needs and criticality.
• Ensure all emergency response teams are familiar with emergency response plans, procedures, Standard Operating Procedures and relevant policies.
• Ensure all staff are trained to operate safety and fire-fighting equipment.
• Plan on-the-job training of emergency response staff as required.
• Recommend and deliver training and development interventions for employees across ADNOC Distribution to build HSE capabilities.
• Ensure staff understanding of procedures, measures and responses in times of emergencies and crisis.

Qualifications & Experience

• Bachelor's degree in Emergency Management, Risk Management, Public Administration, or a related field (MSc is a plus).
• Minimum of 5 years of experience in crisis management, emergency response, or a related area, preferably in Oil and Gas.
• Excellent knowledge of HSE standards, regulations and best practices.
• Ability to conduct risk assessments, incident investigations and audits.
• Experience in developing and implementing HSE policies, procedures and plans.
• In-depth understanding of HSE management systems and tools.
• Sound knowledge of HSE principles and practices.
• Experience in coordinating and managing HSE activities and projects.

Skills & Competencies

• Strong communication and interpersonal skills in Arabic and English.
• Proficient in MS Office and HSE software applications.
• Good analytical and problem-solving skills.
• Effective presentation and report writing skills.

Additional Information

• Professional Certifications required: Incident Command System (ICS), Minimum level 1 and 2; International accreditation of Business Continuity, Minimum Associate Level.