Nurse In Charge - ER

Role Overview

Nurse In Charge - ER at NMC Healthcare. The post holder works in the Emergency Department, supporting the organization's commitment to clinical excellence through safe, compassionate, and individualized patient care.

Company Overview

NMC Healthcare is committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time. The organization's nursing strategy is built on core values of Safety, Excellence, Ethics, Trust, and Collaboration. Every NMC nurse seeks to do the right thing, be the patient's advocate, be open and transparent, deliver safe and compassionate care, recognize the uniqueness of each patient, contribute to an outstanding patient experience, engage with a learning culture, and lead change in healthcare.

Role Purpose

The Nurse In Charge leads clinical activities in the Emergency Department to ensure all patients receive safe, appropriate, and effective care. The role requires collaboration with team members, implementation of NMC Nursing Strategy, and advocacy for patients and their bystanders at all times.

Key Responsibilities

Patient Care & Clinical Assessment

• Ensure and oversee the care delivered to all patients in the unit is safe, appropriate and effective.
• Determine nursing interventions based on assessment data.
• Prioritize identified needs.
• Implement nursing actions and evaluate patient outcomes.
• Develop or revise the plan of care.
• Deliver identified patient needs.
• Perform advanced or specialized nursing skills competently.
• Perform essential life support as per regulatory requirements and scope, including but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, and Neonatal Resuscitation.

Unit Leadership & Operations

• Coordinate the overall clinical activities of the unit when assigned to the charge nurse role.
• Collaborate with the Nursing Supervisor on staffing for a particular shift.
• Act as a clinical resource for staff within the department and unit.
• Identify opportunities for improvement.

Education & Patient Engagement

• Evaluate the ability of the patient and the patient's bystanders to understand and participate in decisions about their care.
• Facilitate patient education.
• Take a proactive role under the guidance of Nursing Management and Nursing Education in training, education, and continuous quality improvement activities of nursing staff.
• Promote a safe learning environment.

Clinical Standards & Practice Development

• Plan, implement, and evaluate clinical programs.
• Maintain current knowledge of clinical nursing practice.
• Participate in the development of standards, procedures, and protocols.
• Facilitate evidence-based practice.
• Promote change in nursing practice when required.

Documentation & Communication

• Maintain accurate and real-time clinical records.
• Communicate and consult with other healthcare disciplines.
• Represent nursing at multidisciplinary rounds.

Additional Duties

• Perform other professional duties as may be assigned within scope and ability.

Qualifications & Experience

• Evidenced experience in managing teams.
• Appropriate license to work as a registered nurse in the relevant regulatory health authority with all qualifications and experience mandated by that authority.
• Valid American Heart Association Basic Life Support Provider card.

Skills & Competencies

• Ability to influence and implement change when necessary.
• Ability to make decisions and communicate effectively.
• Ability to manage own professional re-licensure.
• Willingness to work across departments when necessary.
• Clear and effective communication in English (spoken and written).
• Evidenced ability to work as part of an inter-professional team (desirable).
• Organizational and administrative skills with electronic medical record platform use for clinical documentation (desirable).
• Ability to communicate effectively in Arabic (desirable).