NASAMS Sentinel FSR- Qatar

Role Overview

NASAMS Sentinel Field Service Representative (FSR) at RTX, based in Doha, Qatar, supporting radar systems and air defense equipment for the Qatar military.

Company Overview

Raytheon (RTX) operates the Fullerton Field Engineering team, which supports Sentinel® radars—the primary air defense radar for the US Army and part of the National Advanced Surface-to-Air Missile System (NASAMS®) defense system for foreign customers. The company brings more than 100 years of experience and engineering expertise to defense and security missions.

Role Purpose

Provide on-site field service support for up to fourteen Sentinel Radar systems distributed throughout Qatar, including installation, maintenance, troubleshooting, and repair. Support the High Mobility Launcher (HML) system and work with the Qatar NASAMS in-country team to maintain operational readiness of air defense equipment.

Key Responsibilities

Installation, Maintenance & Repair

• Oversee all installation, test, preventive maintenance, troubleshooting, and repair activities for Sentinel Radar systems at assigned locations.
• Support end user with regular Sentinel maintenance and Preventative Maintenance Checks and Services (PMCS) per Interactive Electronic Technical Manuals (IETM).
• Work with Qatar NASAMS in-country team to complete intermediate and depot level maintenance, fault isolation, alignment, calibration, and repair verification beyond Qatar Air Force (QAF) customer capability.
• Operate simple hand tools (wrenches, ball allen sets, grease gun) and test equipment (oscilloscope, power meter, multimeter) as part of Sentinel maintenance and troubleshooting.

Operations Support

• Support end user with coordination for 400Hz generator power in support of Sentinel operations.
• Assist with march order and emplacement tasks as required.
• Support customer events and training events.
• Travel to various customer sites within Qatar as required.

High Mobility Launcher Support

• Support RTX's High Mobility Launcher (HML) systems.
• Receive on-the-job training (OJT) from in-country personnel covering theory of operation and troubleshooting skills required for day-to-day HML usage.

Inventory & Records Management

• Keep inventory and maintenance records on RTX spares and test equipment provided by program to support 24/7 Sentinel operations.
• Support movement of Sentinel spares to work locations.
• Complete shipping records as needed.
• Maintain accountability of spare parts to program.

Qualifications & Experience

Education & Years of Service

• Bachelor's degree in related field and minimum 5 years of related experience, OR
• Advanced degree in related field and minimum 3 years of related experience, OR
• Minimum 10 years of related experience without a degree.

Technical Experience

• Minimum 3+ years' experience in the operation and maintenance of Radar Systems, S band and/or X band artillery search and acquisition radar systems (e.g., Firefinder and Sentinel).
• Minimum 3+ years' experience using technical manuals, interpreting product drawings, and/or reading schematics as part of troubleshooting system failures.
• Minimum 3+ years' experience working with test equipment, e.g., oscilloscopes, power meters, digital multimeters.
• Able to apply system knowledge and field experience related to the theory of operation and maintenance to resolve Sentinel operational problems.

Additional Requirements

• Active and transferable U.S. government issued security clearance required prior to start date; DoD Secret clearance level required.
• U.S. citizenship required, as only U.S. citizens are eligible for a security clearance.
• Willing to complete minimum 1-year memorandum of understanding (MOU) in Qatar from date of arrival.
• Able to lift 25 lbs and assist with two-person lifts up to 75 lbs with available lifting assistance.
• Able to work outdoors in extreme climate conditions with temperatures in excess of 100 degrees Fahrenheit.
• Able to work extended work days if needed and be on-call as scheduled to Qatar NASAMS in-country team.

Preferred Qualifications

• CompTIA Security+ certification.
• MOS 94M Radar Repairer or military technical training and certification as a radar maintainer.
• Middle East customer experience.
• Leadership experience and working with a team to advise and assist in effecting preventative maintenance programs and equipment record keeping.
• Knowledge of military protocol including operational and tactical procedures associated with air defense systems.
• Good written and verbal communication skills.

Skills & Competencies

• Radar systems operation and maintenance.
• Technical manual interpretation and schematic reading.
• Test equipment operation (oscilloscope, power meter, digital multimeter).
• Hand tool proficiency (wrenches, ball allen sets, grease gun).
• System troubleshooting and fault isolation.
• Inventory and record management.
• Physical capability to work in extreme environmental conditions.
• Ability to work extended hours and on-call scheduling.

Additional Information

Position Type & Location

• Onsite position in Doha, Qatar with primary support location at Doha.
• This is an accompanied assignment.
• Initial on-boarding takes place in Fullerton, California; Fullerton, CA will not be the permanent home location.
• Travel to various Qatari military sites throughout Qatar required.
• Position contingent on candidate's ability to meet all deployment needs at all times, including vaccinations if required for that region.
• Additional training before deployment may be required in the continental United States (CONUS) as directed by the customer.

Compensation & Benefits

• Salary range: $95,500 USD – $181,700 USD (based on experience level, role, function, location, education, and key skills).
• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave (including paternal).
• Paid time off and holidays.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.
• Annual short-term and/or long-term incentive compensation programs (not guaranteed; dependent on individual performance, business unit performance, and company performance).

Employment Terms

• Equal Opportunity Employer; considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected status.
• Affirmative action employer for qualified individuals with disabilities and protected veterans.
• Applicants may be asked to attend select interview steps in-person at RTX office locations.
• Application window anticipated to close approximately 40 days from posting date; RTX may shorten or extend based on candidate flow and business necessity.
• If successful candidate resides in a U.S. territory, appropriate pay structure and benefits will apply.