وصف الوظيفة
Role Overview
MWR Specialist at V2X, supporting morale, welfare, and recreation operations at installations globally.
Company Overview
V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. The company brings 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. With $3.9B in revenue and 16,000 employees, V2X works alongside clients worldwide to tackle complex challenges with integrity, respect, responsibility, and professionalism.
Role Purpose
Perform day-to-day operational tasks across morale, welfare, and recreation functional areas including housekeeping, custodial services, community activities, linen exchange, fitness center operations, lounge operations, and media center support. Deliver excellent customer service and maintain safe, clean, and professional facilities and atmospheres across all assigned work areas.
Key Responsibilities
Operations & Facilities
- Perform all duties required for the operation of installation services as specified in the Performance Work Statement.
- Maintain a safe, clean, sanitary, healthy, presentable, and professional atmosphere in all working facilities and areas, free of dust, clutter, and trash.
- Execute basic facility and equipment maintenance.
- Properly utilize and safeguard all government and contractor-provided property, including government facilities, equipment, and tools.
Customer Service & Support
- Provide excellent customer service and support across Recreational Services, Fitness Centers, Lounge Operations, Linen Exchange, and Housekeeping/Custodial functional areas.
- Serve alcoholic beverages in accordance with applicable regulations.
- Deliver courteous service to customers and communicate clearly in English.
- Provide fitness front desk support.
Event Management
- Plan and execute events.
- Perform event setup and breakdown.
Inventory & Stocking
- Manage inventory and stocking activities.
- Conduct linen exchange operations.
Administrative & Compliance
- Complete all assigned Vectrus and Government-required training courses.
- Execute company time reporting procedures with precision.
- Accurately complete timesheets.
- Perform other duties as assigned.
Qualifications & Experience
- High school diploma or equivalent.
- Minimum of one year of experience working in customer service with retail, hotel front desk operations, and/or restaurant experience.
- Must have a valid U.S. Passport and Driver's License.
- Must be approved by host country vetting process.
- Must be able to read, write, speak, and understand English fluently.
- Must be able to pass employment requirements that include medical, dental, drug testing, and background checks.
- Must have at the time of offer and maintain a valid U.S. SECRET or Interim Secret Security Clearance.
Skills & Competencies
- Good communication, teamwork, decision-making, and customer service skills.
- Capable of operating audio and visual equipment.
Additional Information
- 100% Overseas Assignment.
- Work will be primarily indoors but may also be outdoors to support various events.
- Exposure to heat, cold, dust, noise, and chemicals may occur.
- Overtime and shift work may be required depending on contractual needs.
- Must comply with all Federal, State, and Local regulations and published Company work rules as well as written instructions.
- Must be prepared to function in a wartime environment to support U.S. interests.
- Task-specific work environment training will be provided as required.
- V2X is committed to equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace.