Merchant Acquisition Specialist

Role Overview

Merchant Acquisition Specialist at Tamara, based in Saudi Arabia and the GCC region.

Company Overview

Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere customers need them. More than 25 million customers and over 130,000 partner merchants depend on Tamara for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.

Role Purpose

Join the In-store Operations team to identify and sign new merchant partners, inspect in-store marketing efforts at partner locations, and build lasting relationships that drive Tamara's growth across the GCC region. The role requires on-the-ground presence visiting new and existing merchants in their physical store locations.

Key Responsibilities

Merchant Outreach & Acquisition

• Proactively identify and approach potential merchants in their physical store locations.
• Introduce the company's services and products to new prospects.
• Explain the benefits of partnership with Tamara.

Relationship Building

• Establish and nurture strong relationships with merchants.
• Understand merchants' unique needs and challenges.
• Position the company's offerings as valuable solutions to merchant requirements.

Demonstrations & Problem-Solving

• Conduct in-person product and service demonstrations.
• Address merchant concerns during sales conversations.
• Secure new partnerships through effective engagement.

Market Intelligence

• Collect and report valuable market insights to inform company strategy.
• Monitor competitor activities and merchant feedback.
• Track in-store materials visibility and effectiveness.
• Inform product development with on-the-ground intelligence.

Onboarding & Transition

• Guide interested merchants through the application process.
• Support the onboarding process to ensure smooth transitions.
• Lay groundwork for successful long-term partnerships.

Qualifications & Experience

• Minimum internship or co-op training experience in sales or business development.
• Maximum of 2 years of experience in relevant field.

Skills & Competencies

• Excellent communication and interpersonal skills, capable of engaging with merchants and internal stakeholders at all levels.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office Suite.
• Familiarity with CRM software is a plus.
• Self-motivated and goal-oriented.
• Eager to learn about and grow within the BNPL sector.
• Adaptable and resilient, with ability to thrive in a high-growth, fast-paced industry.
• Collaborative team player who takes initiative and brings a positive attitude to work.

Additional Information

• KSA driver's license is required.