Merchant Acquisition Specialist

Role Overview

Merchant Acquisition Specialist at Tamara, a leading fintech platform in Saudi Arabia and the GCC region. Based in Saudi Arabia.

Company Overview

Tamara is a fintech platform on a mission to help people own their dreams, built on being simple, trusted, and everywhere customers need. More than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.

Role Purpose

To identify, engage, and onboard new merchants into the Tamara platform while building strong partnerships and gathering market intelligence to inform company strategy. The role requires on-the-ground presence at merchant locations and hands-on execution across the merchant acquisition lifecycle.

Key Responsibilities

Merchant Outreach & Relationship Building

• Proactively identify and approach potential merchants in their physical store locations.
• Introduce company services and products, explaining partnership benefits.
• Establish and nurture strong relationships with merchants.
• Understand merchant unique needs and challenges to position Tamara offerings as valuable solutions.

Product Demonstration & Support

• Conduct in-person product or service demonstrations.
• Address merchant concerns to secure new partnerships.

Market Intelligence

• Collect and report valuable market insights and competitor activities.
• Gather merchant feedback to inform company strategy and product development.
• Monitor in-store materials visibility.

Conversion & Onboarding

• Guide interested merchants through the application and onboarding process.
• Ensure smooth transition and lay groundwork for successful long-term partnership.

Qualifications & Experience

• Minimum of internship or co-op training experience in sales or business development.
• Maximum of 2 years of relevant experience.

Skills & Competencies

• Excellent communication and interpersonal skills, capable of engaging with merchants and internal stakeholders at all levels.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office Suite.
• Familiarity with CRM software is a plus.
• Self-motivated, goal-oriented, and eager to learn about and grow within the BNPL sector.
• Adaptable and resilient, with ability to thrive in a high-growth, fast-paced industry.
• Collaborative team player who takes initiative and brings a positive attitude to work.

Additional Information

• KSA driver's license is required.