وصف الوظيفة
Role Overview
Merchant Acquisition Specialist at Tamara, a leading fintech platform in Saudi Arabia and the GCC region. This role is based in-store operations, visiting partner merchants across the region.
Company Overview
Tamara is a fintech platform with a mission to help people own their dreams built on being simple, trusted, and everywhere customers need us. More than 25 million customers and over 130,000 partner merchants depend on Tamara for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others.
Role Purpose
To identify, engage, and onboard new merchant partners while inspecting in-store marketing efforts at existing Tamara partner locations. The role requires ground-level presence, visiting merchants to introduce Tamara's services, build relationships, and guide partnerships through onboarding.
Key Responsibilities
Merchant Outreach
- Proactively identify and approach potential merchants in their physical store locations.
- Introduce the company's services and products to new prospects.
- Explain the benefits of partnership with Tamara.
Relationship Building
- Establish and nurture strong relationships with merchants.
- Understand merchants' unique needs and challenges.
- Position the company's offerings as valuable solutions to merchant pain points.
Demonstrations & Conversion
- Conduct in-person product and service demonstrations.
- Address merchant concerns and objections.
- Guide interested merchants through the application and onboarding process.
- Ensure smooth transition and lay groundwork for successful long-term partnership.
Market Intelligence
- Collect and report valuable market insights and competitor activities.
- Gather merchant feedback to inform company strategy and product development.
- Monitor in-store materials visibility and in-store marketing efforts.
Qualifications & Experience
- Internship or co-op training experience in sales or business development.
- Maximum of 2 years of professional experience.
Skills & Competencies
- Excellent communication and interpersonal skills capable of engaging with merchants and internal stakeholders at all levels.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Proficient in Microsoft Office Suite.
- Familiarity with CRM software is a plus.
- Self-motivated, goal-oriented, and eager to learn about and grow within the BNPL sector.
- Adaptable and resilient with the ability to thrive in a high-growth, fast-paced industry.
- Collaborative team player who takes initiative and brings a positive attitude to work.
Additional Information
- KSA driver's license is required.