Membership Sales Coordinator - Recreation

Role Overview

Membership Sales Coordinator - Recreation at IHG Hotels and Resorts, InterContinental Doha Beach & Spa, located in Doha.

Company Overview

IHG Hotels and Resorts is the world's largest family of luxury hotels. The InterContinental Doha Beach & Spa is located on Doha's longest private beach, nestled in landscaped gardens, and features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. The property is situated in an exclusive location minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.

Role Purpose

The Membership Sales Coordinator will play a pivotal role in the Recreation Department by managing and expanding the membership base through developing and executing sales strategies, maintaining relationships with current members, and attracting new members to the exclusive recreational facilities.

Key Responsibilities

Sales Development & Strategy

• Develop and execute sales strategies to expand the membership base
• Conduct tours of the recreational facilities, highlighting the benefits and unique features to prospective members
• Stay informed about industry trends and competitor offerings to effectively position membership programs

Member Relations & Service

• Build and maintain strong relationships with current members, ensuring their needs are met and addressing any concerns or issues
• Provide exceptional service to members, ensuring their experiences align with the hotel's high standards of luxury and excellence

Engagement & Promotion

• Collaborate with the Recreation team to plan and execute promotional events and special offers to boost membership engagement

Reporting & Monitoring

• Monitor membership sales performance and prepare reports on sales activities, membership growth, and market trends

Qualifications & Experience

• Proven experience in sales, preferably within the luxury hospitality or recreational sector

Skills & Competencies

• Strong interpersonal and communication skills with the ability to engage and persuade potential members
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Professional conduct, with a customer-focused attitude

Additional Information

• Flexibility to work varied hours, including evenings and weekends, as needed
• Competitive salary and benefits offered