Medical Transcriptionist

Role Overview

Medical Transcriptionist at NMC Healthcare, based in a general office environment with quiet surroundings and adequate lighting.

Role Purpose

Interpret and transcribe dictation into a variety of medical reports and correspondence regarding patients' assessment, work-up, therapeutic procedures, clinical course, diagnoses, and prognosis to document and facilitate delivery of healthcare.

Key Responsibilities

Transcription & Documentation

• Interpret and transcribe dictation into medical reports and correspondence of varying types.
• Provide quality transcription by using proper resources and proofreading own work.
• Understand diverse accents and varying dictation styles.
• Follow department and doctor formats when preparing reports.
• Meet the required efficiency standards set by doctors and departments.
• Demonstrate ability to transcribe medical audio files with 100% quality.

Equipment & Systems

• Operate and utilize designated word processing, dictation, and transcription equipment as directed.
• Upload reports and documents into the Hospital Information System to facilitate access by doctors and others.
• Learn the Hospital Information System at the earliest opportunity and comply with required procedures.

Compliance & Confidentiality

• Ensure the confidentiality of the contents of all reports transcribed.
• Maintain awareness of DOH, OSH, JCI, ISO and other regulatory body requirements.

Professional Development & Quality

• Attend meetings as required.
• Participate in educational programs, in-service meetings, and trainings as directed.
• Participate in Quality Improvement programs as required.

Qualifications & Experience

• Diploma or Graduate in any discipline.
• Minimum 2 years of experience as a Medical Transcriptionist.
• Ability to work autonomously with minimal supervision and within a team in a complex clinical setting.

Skills & Competencies

• Excellent listening, written, and oral communication skills, including English usage, grammar, punctuation, and style.
• Good eye, hand, and auditory coordination.
• Highly developed organizational skills at all levels.
• Attention to detail.
• Good telephone etiquette.
• Team player mentality.
• Stress management and time management skills.
• Ability to work under pressure with time constraints.
• Demonstrated commitment to quality outcomes.

Additional Information

Working conditions involve a general office environment with quiet surroundings and adequate lighting. The role is primarily sedentary work with continuous use of earphones, keyboard, foot control, and video display terminal as applicable.