Medical Representative – Dermatological Skincare (Pharmacy Lines) – Jeddah

Role Overview

Medical Representative – Dermatological Skincare (Pharmacy Lines) at Galderma, based in Jeddah.

Company Overview

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. The company delivers an innovative, science-based portfolio of premium flagship brands and services spanning the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Founded in 1981, Galderma has dedicated its focus and passion to the skin, meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Role Purpose

Execute planned field visits and build long-term relationships with pharmacies, pharmacists, and healthcare professionals to drive product recommendation, business growth, and customer loyalty while strengthening Galderma's position as a leader in dermatology and skincare.

Key Responsibilities

Territory Management & Customer Engagement

• Execute planned field visits to pharmacies, pharmacists, and designated healthcare professionals in line with territory coverage plans and segmentation targets.
• Build and maintain strong long-term relationships with pharmacists, pharmacy chains, and key retail stakeholders to drive product recommendation, business growth, and customer loyalty.
• Optimize utilization of company resources, including time, samples, and promotional investments, in alignment with territory priorities and manager direction.

Product Positioning & Visibility

• Ensure excellent visibility and positioning of Galderma products across assigned pharmacy accounts, maintaining the company image as a leader in dermatology and skincare.
• Strengthen engagement and loyalty toward Galderma brands through consistent scientific promotion, professional customer service, and effective relationship management.
• Maintain up-to-date product, market, and category knowledge to ensure high-quality customer engagement and effective communication of scientific and commercial messages.

Inventory & Supply Management

• Monitor product availability and stock levels across all target pharmacies and key accounts to ensure optimum inventory levels and avoid stock shortages or supply disruptions.

Commercial Execution & Marketing

• Implement company commercial and marketing plans, including in-store activations, promotional campaigns, merchandising activities, and pharmacy education initiatives.
• Conduct product detailing, presentations, and educational sessions for pharmacists and pharmacy staff to effectively communicate product benefits, marketing messages, and campaign objectives.
• Organize and support pharmacy-focused meetings, activation programs, and promotional events in alignment with business objectives.
• Educate pharmacists on Galderma's Integrated Dermatology Strategy (IDS) by promoting complete skincare and treatment solutions that improve consumer outcomes and maximize cross-selling opportunities across the portfolio.

Performance Monitoring & Reporting

• Monitor territory sales performance and market trends, while developing and implementing action plans to achieve assigned targets.
• Prepare and submit accurate business reports, including daily activities, weekly plans, monthly updates, and territory performance analyses.
• Monitor competitor activities, pricing strategies, new launches, and market dynamics to identify opportunities and potential business risks.

Compliance & Quality Management

• Handle pharmacy and customer complaints professionally by investigating issues, proposing solutions, and escalating where necessary.
• Collect and report pharmacovigilance cases in full compliance with company policies and regulatory requirements.
• Ensure full compliance with company legal, ethical, and compliance standards, as well as local laws and regulations, in all interactions and activities.

Qualifications & Experience

• Bachelor's Degree in science, pharmacy, or equivalent experience/qualification.
• At least 2–3 years of working experience in the sales field, preferably in the beauty, skincare, or dermatology industry.
• Solid sales experience with a track record of developing and engaging customers and delivering on company targets.
• Experience in territory and distributor management is an added advantage.

Skills & Competencies

• Analytical, detailed, passionate, organized, and systematic approach to work.
• Ability to focus on getting results, embrace learning, and bring positive energy.
• Initiative combined with a sense of teamwork and collaboration.
• Professional communication and customer service skills.

Additional Information

Galderma values what every member of the team brings and offers an environment grounded in professionalism, collaboration, and a friendly, supportive ethos. The company actively empowers each employee and promotes personal growth while ensuring business needs are met now and into the future. Galderma embraces diversity and respects the dignity, privacy, and personal rights of every employee.