Medical Representative - Dermatological Skincare, Pharmacies (Riyadh)

Role Overview

Medical Representative - Dermatological Skincare, Pharmacies in Riyadh for Galderma, the emerging pure-play dermatology category leader present in approximately 90 countries.

Company Overview

Galderma is a dermatology company founded in 1981, delivering an innovative, science-based portfolio of premium flagship brands and services spanning Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. The company is present in approximately 90 countries and is advancing dermatology for every skin story through partnership with healthcare professionals.

Role Purpose

Execute field visits, build and maintain strong relationships with pharmacists and retail stakeholders, and drive product recommendation and business growth across assigned pharmacy accounts in Riyadh. Position Galderma as the leader in dermatology and skincare while implementing commercial and marketing plans to achieve territory sales targets.

Key Responsibilities

Territory Management & Customer Engagement

• Execute planned field visits to pharmacies, pharmacists, and designated healthcare professionals in line with territory coverage plans and segmentation targets.
• Build and maintain strong long-term relationships with pharmacists, pharmacy chains, and key retail stakeholders to drive product recommendation, business growth, and customer loyalty.
• Strengthen engagement and loyalty toward Galderma brands through consistent scientific promotion, professional customer service, and effective relationship management.
• Optimize utilization of company resources, including time, samples, and promotional investments, in alignment with territory priorities and manager direction.

Product Visibility & Inventory

• Ensure excellent visibility and positioning of Galderma products across assigned pharmacy accounts, maintaining the company image as a leader in dermatology and skincare.
• Monitor product availability and stock levels across all target pharmacies and key accounts to ensure optimum inventory levels and avoid stock shortages or supply disruptions.

Sales & Commercial Execution

• Implement company commercial and marketing plans, including in-store activations, promotional campaigns, merchandising activities, and pharmacy education initiatives.
• Conduct product detailing, presentations, and educational sessions for pharmacists and pharmacy staff to effectively communicate product benefits, marketing messages, and campaign objectives.
• Organize and support pharmacy-focused meetings, activation programs, and promotional events in alignment with business objectives.
• Educate pharmacists on Galderma's Integrated Dermatology Strategy (IDS) by promoting complete skincare and treatment solutions that improve consumer outcomes and maximize cross-selling opportunities across the portfolio.

Performance & Reporting

• Monitor territory sales performance and market trends, while developing and implementing action plans to achieve assigned targets.
• Prepare and submit accurate business reports, including daily activities, weekly plans, monthly updates, and territory performance analyses.
• Monitor competitor activities, pricing strategies, new launches, and market dynamics to identify opportunities and potential business risks.

Compliance & Professional Standards

• Handle pharmacy and customer complaints professionally by investigating issues, proposing solutions, and escalating where necessary.
• Collect and report pharmacovigilance cases in full compliance with company policies and regulatory requirements.
• Ensure full compliance with company legal, ethical, and compliance standards, as well as local laws and regulations, in all interactions and activities.
• Maintain up-to-date product, market, and category knowledge to ensure high-quality customer engagement and effective communication of scientific and commercial messages.

Qualifications & Experience

• Bachelor's Degree in science or pharmacy, or equivalent experience or qualification.
• At least 2–3 years of working experience in the sales field, ideally in the beauty, dermatology, or skin care industry.
• Solid sales experience with a track record of developing and engaging customers and delivering on company targets.
• Experience in territory and distributor management is an added advantage.

Skills & Competencies

• Analytical, detailed, passionate, organized, and systematic approach.
• Product, market, and category knowledge with ability to communicate scientific and commercial messages effectively.
• Territory management capabilities.
• Customer relationship and stakeholder engagement skills.

Additional Information

• You will join a high-performing team, work on a strategic growth brand, and play a key role in building long-term success in Saudi Arabia.