Medical Laboratory Supervisor (UAE National)

Role Overview

Medical Laboratory Supervisor (UAE National) at SEHA, based in the UAE.

Role Purpose

Supervise laboratory operations and staff on a daily basis within the assigned service area, ensuring efficient and effective delivery of laboratory services while maintaining quality, safety, and compliance standards.

Key Responsibilities

Managerial & Leadership

• Lead assigned team and service to provide efficient and effective laboratory operations.
• Develop strategic vision for the section and produce reports on service developments and future plans.
• Oversee daily activities associated with all services offered by the section.
• Conduct regular service area meetings.
• Receive delegation of tasks and responsibilities and assume operational management of the department in the manager's absence.
• Allocate and organize work of professional and assistant staff to meet service priorities on a daily basis.
• Direct daily management of workload allocation, taking into account changing and competing demands and prioritization of procedures.
• Balance team, patient-related, and professional activities in accordance with departmental requirements.
• Ensure close collaboration with other senior staff as appropriate.

Staff Development & Administration

• Monitor own service areas' performance as well as staff performance.
• Practice accountability and follow up with fellow workers.
• Provide support and assistance to all section and service staff.
• Provide coaching whenever needed.
• Assist in managing department employees including objective setting, annual leave, supervision, and reflective practice.
• Assist in recruiting, inducting, training, and appraising staff in accordance with SEHA and facility policies and procedures.
• Ensure all members of the department receive adequate clinical supervision as required for their professional and technical development.

Strategic Development & Projects

• Work with leadership to propose and develop department policies and the annual business plan.
• Participate in the initiation and implementation of section-wide projects.
• Recommend service expansion or enhancement in line with the overall vision of the department and facility.
• Assist in the planning and developing of policies that guide the service implementation process.
• Contribute to the development and adoption of local evidence-based policies on matters relating to diagnosis and treatment, in response to local and national guidance.

Financial & Resource Management

• Assist in setting up and managing a delegated budget.
• Supervise wastage of materials by appropriate stock rotation, just in time ordering, and ensuring good laboratory technique.
• Approve inventory of material supplies and equipment and submit orders following discussion with senior staff.
• Implement cost improvement schemes through service redesign, cash allocation, and income generation schemes.
• Ensure service delivery is managed within financial and budgetary constraints.

Quality & Safety

• Oversee the monitoring and approval of laboratory findings to ensure accuracy of results.
• Promote and maintain quality in all services and ensure continuous quality improvement measures are in place.
• Conduct method evaluation and development as per standard policies and procedures.
• Supervise compliance with all safety and quality control programs and procedures as applicable.
• Supervise compliance with applicable precautions for environmental safety and infection control using interventions that minimize or prevent cross infection.
• Maintain and assist in enforcing the strictest confidence in relation to patient information whether formally or informally recorded.
• Comply and ensure those directly supervised comply with occupational health and safety at work policies and procedures.
• Ensure that Standard Operating Procedures (SOP) and Quality Assurance tests are maintained within all sections.
• Be responsible for documenting all interventions in appropriate format.
• Assist in the development of clinical audit processes within the service and report on these as agreed.
• Support the promotion of audit and research programs on service implementation in line with national policy, statutory requirements, and service requirements within the facility.

Technical & Data Management

• Review data from analysis of lab tests and results into laboratory information systems for storage.
• Provide technical information about test results to requesting physicians as requested.
• Evaluate laboratory data and prepare reports as per requirements.
• Perform on-call and shift duties as assigned, including weekends and public holidays.

Stakeholder & Patient Communication

• Represent the service and individual patients at a multi-disciplinary level to ensure delivery of coordinated multi-disciplinary service.
• Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders, and communicate status.

Education & Training

• Deliver training and education sessions for department staff, doctors, and nurses in the safe and secure handling of drugs and equipment, prescribing (whenever applicable), administration and treatment and management including teaching, induction, peer review, case studies, and clinical presentations.
• Participate in department programs and committees, various hospital committees, and staff meetings.
• Participate in the orientation and training of new employees.
• Ensure appropriate internal and external sharing of information based on governing policies and procedures.
• Maintain professional knowledge by attending lectures, seminars, or online education units.
• Complete and maintain all regulatory requirements including licensure, certification, and other mandatory training within established time frames.

Qualifications & Experience

Special Certificate — Required

For candidates with standard qualification pathway

• Minimum 6 years clinical experience in an accredited clinical laboratory environment by CAP, JCIA, Canadian Hospital accreditation, CPAC Clinical Pathology Accreditation (UK), or local experience in any accredited HAAD hospitals, since first registration as a qualified laboratory science professional.
• Minimum 2 years in a position as a laboratory supervisor.

Alternatively

• Minimum 8 years clinical experience in clinical laboratory environment since first registration as a qualified laboratory science professional.
• Minimum 5 years since gaining a higher qualification.

For UAE National candidates

• Minimum 3 years relevant experience in an acute care hospital.
• Minimum 1 year manager, supervisory, or equivalent experience.
• Evidence of progressive leadership and management experience in a clinical position.

Additional Information

• Performs on-call and shift duties as assigned, including weekends and public holidays.
• UAE National preference.