M&E Coordinator

Role Overview

M&E Sales Coordinator at Radisson Hotel Group, Park Inn by Radisson Hotel & Apartments, Kuwait.

Company Overview

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of business success and future, and the organization fosters an inclusive and supportive culture where every moment is meaningful.

Role Purpose

The M&E Sales Coordinator crafts memorable experiences for clients by cultivating relationships, promoting meeting spaces, and coordinating event logistics. The role is pivotal in delivering results, engaging with customers, and driving revenue through tailored event solutions and exceptional service.

Key Responsibilities

Client Relationship & Sales

• Cultivate client relationships and grasp their meeting needs.
• Deliver tailored solutions that address specific client requirements.
• Promote meeting spaces and hotel offerings.
• Achieve revenue targets through effective selling of event services.
• Build and maintain strong client relationships focused on exceptional customer service.

Event Coordination & Logistics

• Coordinate event logistics, ensuring meticulous planning from room setup to catering and AV requirements.
• Manage multiple events simultaneously with keen attention to detail.
• Ensure accurate management of all event logistics.

Contract & Administration

• Prepare and manage event contracts, ensuring compliance and timely payments.
• Provide administrative support, preparing reports and managing inquiries.

Communication & Feedback

• Maintain clear and prompt client communication, addressing special requests or changes.
• Communicate professionally with clients and colleagues verbally and in writing.
• Collect client feedback to enhance meeting and event services continually.

Cross-Departmental Collaboration

• Collaborate with hotel departments for a seamless guest experience.

Skills & Competencies

• Strong sales and negotiation skills for effective promotion of event spaces and services.
• Excellent organizational and time-management abilities.
• Outstanding verbal and written communication skills.
• Keen eye for detail in event logistics management.
• Proficiency in CRM systems and Microsoft Office applications.
• Strong problem-solving skills to address client needs and unexpected challenges.
• Flexibility to thrive in a dynamic, fast-paced environment.
• Passion for delivering exceptional customer service.
• Entrepreneurial spirit and collaborative nature.
• Anticipate guest needs and support departmental objectives.

Additional Information

Benefits

• Up to 53% off stays as a Team Member at over 1,500 Radisson Hotels worldwide.
• Guaranteed minimum of 30% off for Friends and Family.
• Exclusive discounts on Breakfast, Food & Beverage, Spa and more.
• Exclusive global benefits including special hotel rates for loved ones at Radisson hotels worldwide.
• Access to local perks and rewards tailored to the country.

Culture & Development

• Investment in growth, learning, and career development.
• Inclusive, fun, and meaningful workplace that celebrates diversity.
• Employee Resource Groups and inclusion initiatives.
• Pathways for advancement and continuous learning opportunities.
• Empowerment to make a difference in hospitality, community, and beyond.