وصف الوظيفة
Role Overview
Marketing Coordinator at Accor, supporting the Marketing & Communications team for Raffles Doha and Fairmont Doha, two distinctive luxury hotel brands united within the iconic Katara Towers in Doha.
Company Overview
Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand steeped in history and loved by generations past, present and future. Raffles operates at distinguished landmark addresses around the world as the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Fairmont Hotels & Resorts
Fairmont is a dynamic network of 90 spectacular properties with 34 more in the pipeline across 30 countries around the globe. Properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.
Raffles & Fairmont Doha
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. It focuses on exceptional service, vibrant guest experiences, and a deep sense of place.
Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals passionate about excellence. The team values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
Role Purpose
The Marketing Coordinator supports the development and execution of integrated marketing initiatives for two distinctive luxury hotel brands. The role coordinates campaigns, content creation, social media activities, events, promotions, partnerships, and marketing communications while ensuring consistency with brand identities and luxury standards. Working across Marketing, Public Relations, Sales, Revenue, Food & Beverage, and other hotel departments, the position ensures campaigns and promotional activities are delivered accurately, creatively, and on schedule while managing digital platforms, marketing materials, agency relationships, and campaign reporting.
Key Responsibilities
Campaign & Marketing Operations
- Coordinate day-to-day marketing activities and campaigns for Raffles Doha and Fairmont Doha
- Assist in developing and executing digital, social media, email, website, and traditional marketing campaigns
- Support the planning and execution of hotel events, activations, promotions, and seasonal campaigns
- Prepare marketing briefs, presentations, campaign calendars, reports, and performance updates
- Support cross-functional communication to ensure campaigns and projects are delivered on time
Content & Creative Management
- Coordinate content creation including photography, videography, graphic design, and copywriting
- Support the development and distribution of promotional materials for rooms, dining, spa, events, and hotel experiences
- Maintain an organized marketing asset library and database
- Ensure all marketing materials follow Raffles and Fairmont brand guidelines
Digital & Social Media
- Manage and maintain social media platforms and digital marketing channels
- Monitor campaign performance, social media engagement, and marketing analytics
Partnerships & Stakeholder Coordination
- Coordinate with internal departments, creative agencies, media partners, influencers, and external suppliers
- Support influencer collaborations, media visits, photo and video shoots, and promotional partnerships
Research & Analysis
- Conduct competitor and market research to identify relevant hospitality and lifestyle trends
Administrative & Budget Management
- Assist with marketing budgets, purchase orders, invoices, and administrative requirements
Brand Alignment
- Ensure all marketing communications reflect the luxury positioning and distinctive identity of Raffles and Fairmont Doha
Qualifications & Experience
- Bachelor's degree in Marketing, Communications, Hospitality, Business Administration, or a related field
- Previous experience in marketing, communications, hospitality, luxury, or lifestyle industries preferred
- Knowledge of luxury hospitality and international hotel brands is an advantage
Skills & Competencies
- Strong written and verbal communication skills in English
- Excellent organizational and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Good understanding of digital marketing, social media, content creation, and online platforms
- Proficiency in Microsoft Office and familiarity with marketing and content management tools
- Creative, proactive, and results-oriented approach
- Strong interpersonal and communication skills
- Ability to work effectively with multiple departments and external partners
- Passion for branding, storytelling, digital marketing, and guest experiences
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Create an environment where colleagues are empowered, supported and recognized
Additional Information
Employee Benefits
Join the team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.
Company Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections and cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Accor is committed to creating an inclusive environment where diverse talent thrives. The company welcomes candidates from all backgrounds to join the team.
Application Process
Candidates will receive an email from AssessFirst partner shortly after applying, prompting creation of a profile and completion of a questionnaire. This is a mandatory step for candidacy consideration, enabling exploration of compatibility with the role and Accor's culture of luxury excellence.