Manager Techno-Commercial Interface Management

Role Overview

Manager Techno-Commercial Interface Management at Du, responsible for bridging technology and commercial strategy.

Role Purpose

Align network investments and technology roadmaps with commercial demand and business strategy. Translate emerging technology trends into scalable products and services while ensuring infrastructure capacity matches revenue growth objectives.

Key Responsibilities

Demand Planning & Budgeting

• Submit detailed pre-demand and business forecasts for InfraCo to use in preparing budget and investment proposals.
• Follow the process described in the Budgeting chapter of Inter-company process.
• Oversee interface through Commercial WG and Product Development WG.
• Get visibility on network investments and map them to the initiation of official demand, including areas to increase coverage and capacity, high-level plans for feature and capability rollout, and reprioritization of Commercial demands based on network cost.
• Participate in budgeting process overseen by Finance.

Network & Commercial Alignment

• Challenge network plans based on technical assessment and recommend plans aligned with the Commercial roadmap.
• Ensure plans not confirmed by Commercial are confirmed by ICT, IT, or other departments within EITC.
• Oversee interface through Commercial WG and Product Development WG.

Project Performance & Tracking

• Post demand approval, track performance of main projects linked to commercial performance, including network rollout, product development, and quality.
• Adjust demand and forecasts based on project performance.
• Escalate changes as required.
• Oversee interface through Capital projects WG and Operations and Quality WG.

Growth & Innovation

• Identify and analyze potential business opportunities arising from emerging technology trends.
• Explore new markets, partnerships, and service offerings aligned with the evolving technological landscape.
• Work closely with commercial product and segments teams to translate technology trends into innovative products and services.
• Assess the scalability of proposed initiatives to ensure they can accommodate future growth and demand.

Qualifications & Experience

• Bachelor's degree in Electrical Engineering or Computer Engineering.
• Minimum 15+ years of experience in the telecommunications sector.
• Substantial expertise in relevant telecom technologies.
• Significant experience in business and strategic planning.
• Demonstrated ability to identify growth opportunities, develop strategic initiatives, and drive successful implementation across the organization.
• Strong focus on strategy development and implementation.

Skills & Competencies

• Strategic Thinking and Planning: Develop long-term strategies aligned with industry trends and company objectives, demonstrating foresight and planning acumen.
• Technical Expertise: In-depth knowledge of telecommunications and mobile technologies, understanding of IT infrastructure, and familiarity with latest industry innovations and standards.
• Communication and Interpersonal Skills: Excellent communication abilities facilitating effective collaboration and engagement with stakeholders at all levels, including technical teams, senior management, and external partners.
• Adaptability and Agility: Adapt to rapidly changing technologies and market conditions, maintaining a proactive and flexible approach to business development.
• Customer Focus: Commit to understanding and meeting customer needs, ensuring development of products and services that provide value and enhance customer satisfaction.
• Analytical Skills: Strong analytical capabilities to interpret data, derive insights, and inform decision-making processes.