Manager – Stakeholder Management

Role Overview

Manager – Stakeholder Management at AD Ports Group. This role leads the development and execution of EC&FZ strategic initiatives while maintaining effective relationships with key stakeholders to meet expectations, represent organizational interests, and ensure effective communication, collaboration, and alignment with organizational goals.

Role Purpose

Lead the development and execution of EC&FZ strategic initiatives and maintain effective relationships with key stakeholders to address their needs, meet expectations, represent organizational interests, and ensure effective communication, collaboration, and alignment with overall organizational goals.

Key Responsibilities

Stakeholder Identification and Analysis

• Identify key internal and external stakeholders, analyze their interests, and align expectations with EC&FZ cluster strategy.
• Develop stakeholder mapping and management plans to ensure proactive communication and engagement.

Advocacy and Representation

• Represent EC&FZ at regulatory meetings and stakeholder conferences to advocate for key priorities and strengthen partnerships.
• Act as the primary point of contact for major stakeholders, ensuring their needs and concerns are addressed effectively.

Strategic Development and Alignment

• Participate in developing and implementing stakeholder management strategies in line with EC&FZ cluster long-term goals and objectives.
• Ensure stakeholder management strategies are aligned with overall business objectives, fostering mutually beneficial relationships that drive EC&FZ growth.
• Lead strategic assessment of potential risks related to stakeholder relationships and develop robust mitigation plans to safeguard organizational interests.
• Collaborate with internal departments including marketing, legal, and operations to ensure partnerships align with EC&FZ goals.

Relationship Management and Engagement

• Maintain strong and long-lasting relationships with key stakeholders and participate in meetings, events, and forums to foster engagement and gather feedback.
• Review, analyze, and incorporate stakeholder feedback into organizational strategies to improve alignment and outcomes.

Program Development and Execution

• Develop and direct effective execution of stakeholder programs and initiatives, conducting regular evaluation of their performance.

Reporting and Performance Management

• Deliver regular reports to senior management on the cluster's engagement activities, performance, and recommendation plans.

Operations and Process Improvement

• Lead cross-functional teams to streamline processes and implement best practices to drive operational excellence.

Team Management

• Plan the operating needs of the department and obtain requisite approvals.
• Manage the Stakeholder Management team by evaluating performance, providing ongoing feedback, identifying development needs, and coaching team members to ensure continued capability development.
• Conduct training for the department team on various aspects where the role-holder has subject matter expertise.

Budget and Strategy

• Prepare department budgets and business strategies in accordance with EC&FZ strategy to ensure development of an integrated approach.

Qualifications & Experience

• Bachelor's degree in Business Administration, Public Relations, Communications, or related field.
• Master's degree is a plus.
• Minimum of 8–10 years of experience in a similar role.
• Experience in stakeholder management, relationship management, or a related field.
• Experience leading or supervising teams is preferred.
• Experience working with government entities, regulatory bodies, and/or large corporate organizations.
• Good understanding of stakeholder engagement strategies and relationship management best practices.
• Experience building and maintaining relationships with diverse internal and external stakeholders, ensuring strong collaboration and alignment with organizational goals.

Skills & Competencies

• Excellent English.
• Arabic is an added advantage.