وصف الوظيفة
Role Overview
Manager, Specialist Sales at Mastercard, based in Riyadh, Saudi Arabia. This role reports to the SME Cluster Lead and serves as the Saudi Arabia SME Lead.
Company Overview
Mastercard is a global technology company in the payments industry operating across 210+ countries and territories. The mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data, networks, partnerships and innovation, Mastercard helps individuals, financial institutions, governments and businesses realize their greatest potential.
Role Purpose
Drive SME sales growth and revenue outcomes in Saudi Arabia by identifying client opportunities, developing propositions, and positioning Mastercard's cards and payment solutions to Financial Institutions and non-financial institution partners. Act as a client-facing SME cards and payments consultant, diagnosing needs, shaping recommendations, and supporting solution design and execution across sales, product and market teams.
Key Responsibilities
Sales & Business Development
- Drive SME sales growth by identifying client opportunities, developing propositions and recommending solutions that support client revenue, profitability and customer needs.
- Identify, originate and convert new business opportunities across the SME segment.
- Build and manage a strong pipeline while engaging clients through a hands-on, consultative approach.
- Contribute to achieving SME P&L objectives across key customers and broadly in Saudi Arabia.
- Develop SME ecosystem plays and drive the commercialization of signed deals to deliver measurable revenue outcomes.
Client Engagement & Consulting
- Conduct on-site client interactions, needs assessment, opportunity shaping and solution positioning with Financial Institutions and non-financial institution partners.
- Act as a client-facing SME cards and payments consultant, working with customers and internal partners to diagnose needs and shape recommendations.
- Support solution design and enable execution across sales, product and market teams.
- Work directly with customers in on-site environments to guide implementation and deliver business outcomes.
Strategic Innovation & Growth
- Identify product, proposition and business innovation opportunities across SME payment segments.
- Support broader regional expert sales priorities aligned to Saudi Arabia business goals.
- Assess client needs and translate market insights into actionable recommendations.
Stakeholder Management
- Influence outcomes through stakeholders and partners who may not report directly into the role.
- Influence without authority, working through account teams, product specialists and partners to progress opportunities.
- Engage senior stakeholders, facilitate strategic discussions and represent Mastercard credibly in client-facing environments.
Qualifications & Experience
- Strong knowledge of cards, commercial payments, issuing propositions and related solutions.
- Hands-on experience in sales and business development within the SME segment.
- Progressive business experience with a strong track record in the payments industry.
- Solid understanding of commercial and consumer payments.
- Experience in consulting, solution selling or advisory-led client management.
- Proven ability to work directly with customers in on-site environments to shape opportunities, guide implementation and deliver business outcomes.
Skills & Competencies
- Strategic thinking and consulting capabilities.
- Negotiation and influencing skills.
- High bias for action with a disciplined and results-driven approach.
- Strong analytical and problem-solving skills.
- Ability to identify issues early and resolve them directly or through effective escalation.
- Excellent interpersonal, communication, writing and presentation skills.
- Executive presence required to engage senior stakeholders and represent Mastercard credibly.
Additional Information
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices.
- Ensure the confidentiality and integrity of information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.