Manager-Sales

Role Overview

Manager-Sales at Ejon, Western Province. Drive profitable logistics revenue growth by developing new customers, expanding existing accounts, and selling integrated freight forwarding, transportation, warehousing, and value-added logistics solutions.

Role Purpose

Lead regional sales strategy and business development to achieve revenue growth, profitability, and market expansion across the Western Province through new customer acquisition, account expansion, and delivery of integrated logistics solutions.

Key Responsibilities

Strategy & Business Development

• Develop and execute regional sales strategies and business development plans for the Western Province to achieve revenue growth, profitability, and market expansion objectives.
• Establish and implement customer segmentation strategies, territory coverage plans, and sales opportunity pipelines across targeted industries and logistics sectors.
• Gather and analyze market intelligence, customer trends, competitor activities, and emerging logistics opportunities to strengthen regional sales strategies.
• Identify market opportunities, assess competitor activities, and develop effective business development initiatives.

Sales & Account Management

• Identify, pursue, and acquire new business opportunities to expand the customer base and strengthen market presence.
• Develop and maintain strategic relationships with existing customers and key accounts to maximize retention, revenue growth, and long-term business partnerships.
• Conduct regular customer account reviews to evaluate service performance, identify additional business opportunities, and resolve commercial or operational concerns.
• Promote and sell integrated logistics solutions, including freight forwarding, transportation, warehousing, multimodal services, and contract logistics.

Solution Development & Commercial Execution

• Assess customer supply chain requirements and develop customized logistics solutions that align with operational capabilities, commercial objectives, and service expectations.
• Lead commercial proposals, pricing coordination, customer presentations, contract negotiations, and deal closures in accordance with approved commercial policies and governance requirements.
• Collaborate with Operations, Pricing, Finance, Legal, and Customer Service teams to develop competitive proposals, obtain necessary approvals, and ensure successful customer onboarding.
• Coordinate with internal stakeholders to communicate customer commitments, operational requirements, commercial risks, and service expectations.

Pipeline & Performance Management

• Manage the regional sales pipeline, monitor opportunity progression, and implement effective conversion strategies to achieve sales and new customer acquisition targets.
• Maintain accurate customer relationship management (CRM) records, sales activity plans, opportunity assessments, and revenue forecasts to support effective business planning.
• Monitor sales performance against approved revenue, gross margin, customer acquisition, and profitability targets, implementing corrective actions where necessary.
• Monitor customer payment performance, outstanding receivables, and overdue exposure in coordination with Finance to support effective collection management.

Reporting & Insights

• Prepare and present sales performance reports, revenue forecasts, pipeline updates, customer acquisition results, and market development insights to commercial leadership.

Continuous Improvement & Team Leadership

• Drive continuous improvement in sales processes, customer engagement, opportunity management, and commercial effectiveness.
• Guide and support sales team performance through clear commercial objectives, sales activity monitoring, coaching, and performance reviews, where applicable.

Qualifications & Experience

• Bachelor's degree in Business Administration, Sales, Marketing, Logistics, or a related field.
• Minimum 7 years of relevant experience in business-to-business (B2B) sales.
• At least 3 years selling logistics or supply chain services.
• Professional certifications in Sales Management, Key Account Management, or Logistics are preferred.

Skills & Competencies

• Advanced knowledge of B2B sales strategies, business development, customer acquisition, and regional market expansion.
• Strong understanding of logistics and supply chain services, including freight forwarding, transportation, warehousing, multimodal logistics, and contract logistics.
• Proven expertise in consultative selling, solution-based sales approaches, and developing customized logistics solutions for corporate customers.
• Advanced negotiation, commercial presentation, and contract closing skills, with the ability to secure profitable business agreements.
• Strong experience in key account management, customer relationship development, retention strategies, and account growth.
• Demonstrated ability to develop and manage sales pipelines, opportunity qualification, conversion strategies, and revenue forecasts.
• Strong commercial and financial awareness, including pricing strategies, gross margin analysis, profitability management, and revenue optimization.
• Proficiency in customer relationship management (CRM) systems, sales reporting tools, and pipeline management applications.
• Strong analytical and strategic planning skills, with the ability to interpret sales performance data, market trends, and customer requirements.
• Excellent communication, interpersonal, and stakeholder management skills to collaborate effectively with customers, business partners, and internal departments.
• Advanced customer focus and relationship management capabilities, with a commitment to service excellence and long-term business partnerships.
• Strong understanding of commercial governance, contractual requirements, customer onboarding processes, and collection coordination.
• Strong organizational, time management, and decision-making skills, with the ability to manage multiple accounts, opportunities, and commercial priorities.
• Demonstrated commercial drive, results orientation, and ability to consistently achieve sales, revenue, and customer acquisition targets.
• Ability to coordinate cross-functional teams and align commercial proposals with operational capabilities and customer expectations.
• Experience in sales team guidance, performance monitoring, and coaching is an advantage.