Manager - Retail (Inventory), HOME BOX, KSA

Role Overview

Manager - Retail (Inventory) at HOME BOX, Land Mark, KSA. The job holder is accountable for end-to-end stock management across territory, ensuring merchandise availability aligned with sales trends, seasonality, promotions, events, and shelf-space requirements.

Role Purpose

Own inventory health, stock accuracy, and availability across the territory through regular cycle counts, stock takes, and robust follow-up with Regional Inventory Controllers (RIC). Drive optimum stock utilization, minimize shrinkage and aging, and maximize profit through disciplined markdown management within budget.

Key Responsibilities

Replenishment & Availability

• Ensure optimum utilization of inventory and provide stores with right stocks aligned with sell-through performance.
• Optimize stock turns through inventory management and appropriate stock cover levels.
• Monitor and control stock cannibalization within territory and stores.
• Drive productivity through monitoring and sales-through measurement.
• Forecast stock requirements based on current and past sales trends.
• Follow up with SCM team for GRN clearance and priority shipments.
• Manage promotion execution, pricing, permit files, and stock mix on floor.
• Minimize zero display and ensure newness on floor; maintain core items (K lines) available 365 days.

Inventory Process & Hygiene

• Clear Goods In Transit for inter-territory stocks on a regular basis.
• Ensure timely clearance of damaged items on floor and trouble code stocks in warehouse.
• Maintain error-free inventory through control checks and corrective procedures for negative inventory, perpetual counts, and stock takes.
• Plan stock takes and Physical Inventory (PI) timely with RICs, ensuring stock accuracy.
• Monitor and ensure timely corrections for negative stocks and actions against shrinkage.
• Review slow-moving SKUs and suggest liquidation offers and plans.
• Conduct quality checks on new arrivals and provide feedback.
• Monitor aging stocks closely and execute liquidation actions through sales.
• Manage loose components.
• Clear GDMS pending delivery and stock reservations in warehouse; release fake reservations for selling.

Damages & Shrinkage Control

• Restrict shrinkage and damages within established norms and prevent loss.
• Monitor all IN and OUT process adherence at stores to reduce and control technical shrinkage.
• Guide RIC and sales staff in product management to ensure stock accuracy and reduce damages.
• Review and monitor inventory through cycle counts.
• Ensure timely damage segregation, repair, and clearance.

Analysis & Reporting

• Prepare and publish reports to relevant stakeholders for corrective action, including post-event analysis, zero sellers, and sold without display.
• Manage CCC team for escalated MOC cases and administrative team management.
• Report Store NPS and follow up to ensure KPIs are achieved.
• Provide ECOM support, clear pending deliveries, ensure Click & Collect order adherence to process and timelines.

Qualifications & Experience

• Bachelor Degree in any field (Supply Chain preferred).
• 8–10 years of specific and relevant experience.
• 4–5+ years of experience in Retail.
• At least 2 years of experience in Home & Furniture Retail.

Skills & Competencies

• Proficiency in MS Excel, Word, and PowerPoint.
• Experience in usage of analytical tools.
• Knowledge of Retail industry and Retail processes.
• Knowledge of Merchandising, Stock Management, and Inventory processes.
• Communication skills.
• Interpersonal skills.
• Proactiveness and flexibility.
• Customer service orientation.
• Result orientation.
• Problem-solving ability.