Manager-Events Security

Role Overview

Manager - Events Security at Transguard Group, Headquarters located in DAFZA, Dubai Airport Freezone.

Role Purpose

Lead the strategic planning and operational delivery of complex, high-profile events, ensuring safe, efficient, and seamless execution across diverse environments. Oversee large, multi-tier teams, manage key stakeholder relationships, and apply advanced risk, crowd, and contingency planning to uphold service excellence and support organizational growth.

Key Responsibilities

Strategic Planning & Execution

• Lead end-to-end planning and execution of complex events, ensuring operational excellence across all phases.
• Apply advanced risk assessment, threat modelling, and contingency planning to ensure safe and compliant event operations.
• Conduct threat modelling, scenario planning (best/worst case), and security audits.
• Analyze real incident case studies to inform planning decisions.

Operations & Team Management

• Manage large, multi-tier teams including security personnel, supervisors, contractors, managers, and operational staff.
• Optimize resource allocation for large-scale operations, including teams ranging from 50 to 700+ personnel.
• Oversee crowd management strategies, including flow modelling, ingress/egress planning, and crowd behavior analysis.
• Coordinate traffic management planning to ensure smooth movement of vehicles and attendees.

Compliance & Safety

• Ensure adherence to HSE standards, emergency response protocols, and incident command systems.
• Apply working knowledge of ISO 22301 (Business Continuity), ISO 31000 (Risk Management), and ISO 45001 (Occupational Health & Safety).

Financial Management

• Deliver events within approved budgets while ensuring cost efficiency across planning, staffing, logistics, and vendor management.

Stakeholder & Customer Management

• Serve as primary point of contact for high-level stakeholders, including government agencies, venue owners, and executive-level clients.
• Build strong, trust-based relationships that support repeat business and long-term partnerships.
• Demonstrate exceptional communication and stakeholder management skills, ensuring alignment, transparency, and confidence throughout the event lifecycle.
• Manage conflict and lead crisis decision-making with professionalism, ensuring customer expectations are met even under pressure.
• Support revenue growth by enabling high-quality delivery across diverse event categories such as sporting events, government/VIP programs, festivals, concerts, corporate events, and critical infrastructure operations.

Continuous Improvement & Innovation

• Introduce improved planning methodologies, tools, and technologies to enhance event safety, efficiency, and customer experience.
• Promote continuous improvement across event operations and identify opportunities to streamline processes.
• Encourage innovation within teams, fostering a culture of proactive problem-solving and operational excellence.

Qualifications & Experience

• Minimum 5–7 years in the event industry, with both international and local experience.
• Bachelor's degree or higher in Event Management, Security Management, Risk/Security Management, project management, or related discipline (preferred).

Skills & Competencies

Certifications & Professional Credentials

• Management certification (required).
• CPP – Certified Protection Professional.
• PSP – Physical Security Professional.
• SIRA, PSCOD, or SIA (current or previously held; highly beneficial).
• NEBOSH or IOSH (preferred; essential for roles involving security risk assessment at scale).
• Level 2 Stage Pit Barrier Operations (preferred).
• Level 2 Conflict Management (preferred).
• Certified X-ray Machine Operator (preferred).
• First Aid or Advanced First Aid (valid for 3 years).

Technical & Systems Proficiency

• Advanced user of Microsoft Office, including Excel (advanced), Word, and Outlook.
• Experience with operational and planning platforms: Oracle, Salesforce, One Plan.
• Proficiency with event mapping tools, deployment planners, and operational reporting systems.

Knowledge & Competencies

• Understanding of the UK "Green Guide" (Guide to Safety at Sports Grounds), recognized as the UAE's foundational event planning standard.
• Ability to conduct threat modelling, scenario planning, security audits, and analysis of real incident case studies.

Additional Information

The role involves managing diverse event categories including sporting events, government/VIP programs, festivals, concerts, corporate events, and critical infrastructure operations across multiple environments.