Manager - Credit Control & Monitoring

Role Overview

Manager - Credit Control & Monitoring at Mashreq.

Role Purpose

To establish and maintain robust credit control processes with effective governance, risk mitigation, and operational efficiency. The role ensures regulatory compliance, identifies and escalates exceptions and risks, and drives continuous process improvement across the credit control function.

Key Responsibilities

Controls & Risk Management

• Ensure robust controls are implemented across credit control processes to mitigate risks, with appropriate risk acceptance and governance approvals obtained where necessary.
• Identify and escalate irregularities, exceptions, and key risk indicators to relevant stakeholders and authorities, ensuring timely intervention and corrective action.

Process Management & Compliance

• Establish, maintain, and regularly review Standard Operating Procedures to ensure they remain current, effective, and aligned with regulatory and business requirements.
• Ensure the team is adequately trained to execute their responsibilities consistently and efficiently.

Continuous Improvement

• Drive continuous enhancement of processes, systems, and automation initiatives to strengthen controls, improve operational efficiency, support scalability, and foster greater synergy across stakeholders.