وصف الوظيفة
Role Overview
Manager Cargo Revenue Management at Etihad Airways. Based in Abu Dhabi, UAE.
Company Overview
Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi and connecting people across continents and cultures. The airline is pursuing its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.
Role Purpose
Own cargo revenue for an assigned area by leading Revenue Analysts to optimize the portfolio and maximize freighter, belly, and RFS utilization. Partner with Network Planning, Commercial, Operations, and Pricing to align revenue management actions with strategy, and drive the rollout of the new RM system while refining RM frameworks.
Key Responsibilities
Leadership & Team Development
- Lead and develop a team of Revenue Analysts managing a regional portfolio of routes.
- Conduct regular one-to-one meetings and team reviews to challenge assumptions, validate RM strategies, and reinforce contribution-based steering.
- Serve as first escalation point for performance issues and capacity conflicts.
Portfolio Management & Performance
- Monitor portfolio KPIs including Load Factor and SCB.
- Drive continuous improvement across assigned metrics.
- Oversee capacity utilization and overall contribution across the assigned area, including allocation strategy, demand steering, and disruption recovery.
Entry Conditions & Demand Management
- Review and validate Entry Conditions with analysts before flight openings.
- Monitor booking trends post-launch to ensure alignment with demand.
- Collaborate with Pricing to ensure Entry Conditions reflect current market dynamics.
Cross-functional Collaboration
- Align with Network Planning on capacity changes and business cases; provide RM recommendations from demand and contribution forecasts.
- Coordinate with Operations to align Free Baggage Lists to constraints, minimizing offloads and supporting FAP performance.
- Partner with Commercial to spot revenue opportunities and address key customer needs.
System Rollout & Process Improvement
- Lead RM system rollout including training and adoption activities.
- Feed improvements to optimize user experience and workflow integration.
- Support and/or lead strategic initiatives within the RM department, including seasonal planning and process improvements.
- Coordinate with the Analytics team on dashboard enhancements and new reporting needs.
Reporting & Steering
- Support the Manager in charge of the department by contributing to weekly performance highlights.
- Prepare input for monthly business reviews.
- Assist with ongoing steering and reporting requirements.
Qualifications & Experience
- University degree in Economics, Business, Statistics, or another numerate discipline, or equivalent professional experience in Inventory or Revenue Management.
- Minimum 5 years' experience in the airline industry, with at least 3 years ideally in Cargo Revenue Management.
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