Manager Cargo Revenue Management

Role Overview

Manager Cargo Revenue Management at Etihad Airways, based in Abu Dhabi. You will own cargo revenue for your assigned area, leading Revenue Analysts to optimize the portfolio and maximize freighter, belly, and RFS utilization.

Company Overview

Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi and connecting people across continents and cultures. The organization is pursuing its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

To drive cargo revenue performance across a regional portfolio of routes by leading and developing a team of Revenue Analysts, optimizing capacity utilization, refining revenue management frameworks, and partnering with cross-functional stakeholders to align cargo strategy with airline objectives.

Key Responsibilities

Leadership & Team Development

• Lead and develop a team of Revenue Analysts managing a regional portfolio of routes.
• Conduct regular one-on-one meetings and team reviews to challenge assumptions, validate RM strategies, and reinforce contribution-based steering.
• Serve as first escalation point for performance issues and capacity conflicts.

Portfolio Management & KPI Monitoring

• Monitor portfolio KPIs including Load Factor and SCB, driving continuous improvement.
• Oversee capacity utilization and overall contribution across the assigned area, including allocation strategy, demand steering, and disruption recovery.
• Review and validate Entry Conditions with analysts before flight openings and monitor booking trends post-launch to ensure alignment with demand.

Cross-Functional Collaboration

• Partner with Network Planning to align on capacity changes and business cases; provide RM recommendations from demand and contribution forecasts.
• Coordinate with Operations to align FBLs to constraints, minimizing offloads and supporting FAP performance.
• Partner with Commercial to spot revenue opportunities and address key customer needs.
• Collaborate with Pricing to ensure Entry Conditions reflect current market dynamics.

Systems & Process Improvement

• Lead RM system rollout, including training and adoption activities.
• Feed improvements to optimize user experience and workflow integration.
• Support and/or lead strategic initiatives within the RM department, including seasonal planning, process improvements, and coordination with the Analytics team on dashboard enhancements or new reporting needs.

Reporting & Governance

• Support the Manager in charge of the department by contributing to weekly performance highlights, preparing input for monthly business reviews, and assisting with ongoing steering and reporting requirements.

Qualifications & Experience

• University degree in Economics, Business, Statistics, or another numerate discipline, or equivalent professional experience in Inventory or Revenue Management.
• Minimum of 5 years' experience in the airline industry, with at least 3 years ideally in Cargo Revenue Management.