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Role Overview
Senior Consultant, Managed Services – PMO & Bid Support at KPMG. This role combines Project Management Office (PMO) administration with strategic bid and proposal development support.
Role Purpose
To provide comprehensive administrative, governance, and strategic support to the PMO and bid management functions, ensuring consistent project delivery, compliance, and successful proposal development that drives business growth.
Key Responsibilities
Administrative Support
- Provide administrative assistance to the PMO including scheduling meetings, preparing agendas, and organizing project documentation such as plans, schedules, budgets, and performance reports.
- Maintain project records and ensure accessibility to project charters, risk registers, and status reports.
- Collaborate with project managers to track project progress and ensure adherence to timelines.
PMO Governance
- Maintain project management processes, methodologies, and standards across the organization.
- Support the implementation and maintenance of project management tools and systems.
- Monitor project compliance with organizational policies, procedures, and governance frameworks.
- Identify areas of improvement and recommend enhancements to optimize project delivery.
Reporting and Communication
- Prepare and distribute project performance reports, dashboards, and metrics.
- Consolidate and analyze project data to identify trends and insights.
- Prepare presentations and contribute to executive-level reporting.
- Coordinate communication between project teams and stakeholders.
Bid Management
- Oversee and support the bid management process from opportunity identification to proposal submission.
- Collaborate with sales, business development, and subject matter experts to define bid strategies and win themes.
- Conduct bid/no-bid assessments to evaluate the feasibility and alignment of bid opportunities with organizational objectives.
- Contribute towards and maintain a bid management framework, including templates, guidelines, and best practices.
Proposal Development
- Coordinate and facilitate the development of comprehensive, client-focused proposals, ensuring alignment with customer requirements and evaluation criteria.
- Manage the proposal response team, assigning tasks, setting deadlines, and driving collaboration across departments.
- Conduct thorough reviews of proposals to ensure quality, consistency, and adherence to client specifications.
- Edit and refine proposal content to improve clarity, persuasiveness, and responsiveness.
Stakeholder Engagement
- Establish effective working relationships with internal stakeholders, including sales teams, subject matter experts, and executives.
- Facilitate proposal kick-off meetings and regular status update meetings to ensure alignment and progress tracking.
- Collaborate with subject matter experts to gather technical information, case studies, and references for proposal content.
- Coordinate with legal, finance, and compliance teams to ensure proposals comply with internal policies and contractual requirements.
Competitive Analysis
- Conduct competitive analysis and research to gather intelligence on competitors, industry trends, and market dynamics.
- Leverage market insights to develop differentiated value propositions and positioning strategies.
- Collaborate with sales teams to understand customer needs and tailor proposals to address their pain points effectively.
Continuous Improvement
- Monitor industry trends and best practices in project management and bid development.
- Identify opportunities for process improvement and propose innovative solutions.
- Facilitate knowledge sharing and lessons learned sessions across teams.
- Conduct training sessions and workshops to enhance project management skills.
- Collaborate with cross-functional teams to implement process improvements and tools that enhance efficiency and effectiveness.
- Conduct post-bid reviews to evaluate proposal performance, identify areas for improvement, and implement lessons learned.
Qualifications & Experience
- Bachelor's degree in business administration, project management, or a related field.
- Proven experience in a project management support role or similar administrative position.
- Proven experience in bid management, proposal development, or related roles within a competitive business environment.
- Solid understanding of project management principles, methodologies, and tools.
- PMP (Project Management Professional) certification is a plus.
Skills & Competencies
- Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively.
- Attention to detail and commitment to maintaining accuracy and quality in project documentation, proposal content, and formatting.
- Excellent written and verbal communication skills with the ability to articulate complex ideas in a clear and compelling manner.
- Excellent communication and interpersonal skills to collaborate with various stakeholders.
- Strong teamwork and collaboration skills to work effectively with diverse project teams.
- Proficiency in project management software and collaboration tools.
- Proficiency in Microsoft Office Suite.
- Familiarity with proposal management tools and platforms.
- Knowledge of sales and marketing principles, including value proposition development and client-centric approaches.
- Ability to thrive in a fast-paced, deadline-driven environment while maintaining a high level of professionalism and composure.
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