Loss Prevention Supervisor - Qatari National Only

Role Overview

Loss Prevention Supervisor at Marriott. Qatari National only. Location not specified in source.

Role Purpose

Protect property assets, guests, and employees through active patrol, security monitoring, emergency response, investigations, and enforcement of safety and compliance standards across all areas of the property.

Key Responsibilities

Patrol & Security

• Patrol all areas of the property and secure rooms.
• Assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Authorize, monitor, and document access to secured areas.
• Escort unwelcome persons from the property.

Emergency Response & Safety

• Conduct emergency response drills.
• Perform daily physical hazard and safety inspections.
• Respond to accidents and contact EMS or administer first aid and CPR as required.
• Assist guests and employees during emergency situations.
• Resolve safety hazard situations.
• Report accidents, injuries, and unsafe work conditions to manager.

Investigations & Reporting

• Conduct investigations and interviews.
• Gather information and complete reports.
• Maintain confidentiality of reports and documents.
• Release information only to authorized individuals.
• Provide proper paperwork to employees.

Compliance & Control

• Conduct key control audits.
• Ensure compliance with alcoholic beverage control laws.
• Call for assistance using proper code responses.
• Defuse disturbances in accordance with company policies and procedures.

Guest & Employee Relations

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Handle all interruptions and complaints.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.

Team Leadership

• Assist management in training, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment and Open Door Policy process.

Compliance & Professionalism

• Follow all company policies and procedures.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Ensure adherence to quality expectations and standards.

Administrative

• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers and point of sale systems.
• Read and visually verify information in a variety of formats, including small print.

Qualifications & Experience

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Skills & Competencies

• Visually inspect tools, equipment, or machines to identify defects.
• Move at a speed required to respond to work situations, including running, walking, and jogging.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Additional Information

Some states may have additional licensing or registration requirements to be considered for this position.

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.