Loss Prevention Officer (Male Omanis Only)

Role Overview

Loss Prevention Officer at Marriott International. This position is restricted to Male Omanis only. Location not specified in source.

Role Purpose

Protect property assets, guests, and employees through active surveillance, incident response, hazard identification, and investigation. Maintain security systems and enforce access controls while delivering professional service and ensuring safety compliance.

Key Responsibilities

Patrol and Access Control

• Patrol all areas of the property.
• Assist guests with room access.
• Lock property entrances when required.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.

Surveillance and Monitoring

• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

Hazard Management

• Conduct daily physical hazard inspections.
• Resolve safety hazard situations.
• Report accidents, injuries, and unsafe work conditions to manager.

Incident Response

• Respond to accidents and contact EMS or administer first aid/CPR as required.
• Assist guests and employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents.
• Defuse guest and employee disturbances.
• Call for outside assistance if necessary.
• Report to scenes of vehicle accidents and thefts.
• Call for assistance using proper code responses.

Investigation and Documentation

• Complete incident reports to document all Security and Loss Prevention related incidents.
• Conduct investigations and gather evidence.
• Conduct interviews with relevant parties.
• Complete a Loss Prevention shift summary and daily activity report.
• Maintain confidentiality of all Security, Loss Prevention, and property reports and documents; release information only to authorized individuals.

Guest and Employee Relations

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Handle all interruptions and complaints.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.

Compliance and Standards

• Follow all company policies and procedures.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required; note that some states may have additional licensing or registration requirements.

Skills & Competencies

• Read and visually verify information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Enter and locate work-related information using computers and point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move at a speed required to respond to work situations, including running, walking, and jogging.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces, and up and down stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated.