Life Guard Delta Hotel City Center

Role Overview

Life Guard at Delta Hotel City Center, operated by Marriott, located in an urban hotel property with recreational facilities.

Role Purpose

Serve as a key resource for recreation activities on the property, ensuring guest safety, engagement, and enjoyment while maintaining facility standards and emergency preparedness.

Key Responsibilities

Guest Services & Activities

• Provide information to guests about available recreation facilities, including pools, beach, entertainment zone, game room, fitness center, and child activities center.
• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.

Safety & Emergency Response

• Promote the rules and regulations of recreation facilities intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.

Facility & Equipment Maintenance

• Clean and maintain recreational facilities, equipment, and supplies.
• Visually inspect tools, equipment, or machines to identify defects.

Point of Sale & Transactions

• Provide cashier services when working in facilities that include point of sale transactions.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.

Events & Operations

• Assist when hosting private functions within the recreation facilities with group activities and events.
• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Enter and locate work-related information using computers or point of sale systems.
• Perform other reasonable job duties as requested.

Physical Demands

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Read and visually verify information in a variety of formats, including small print.

Qualifications & Experience

Required

• CPR Certification
• First Aid Certification
• Recreation Equipment certification or training
• Any certification or training required by local and state agencies

Preferred

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required

Additional Information

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.