Learning & Development Administrator - Human Resources - Jumeirah Jabal Omar

Role Overview

Learning & Development Administrator position at Jumeirah Jabal Omar, a luxury hospitality property located in Makkah, Saudi Arabia, operated by Dubai Holding.

Company Overview

Jumeirah is a global leader in luxury hospitality and member of Dubai Holding, operating 29 properties across 11 countries in the Middle East, Europe, and Asia. The brand is renowned for distinguished beachfront resorts, esteemed city hotels, and exclusive residences, known for warm and generous service and the ability to craft distinctive and purposeful experiences.

Jumeirah Jabal Omar is located minutes from Masjid Al Haram in the heart of Makkah. Spread across four towers, the hotel features multiple dining venues, retail outlets, a gym, executive lounge, and meeting spaces. Guests enjoy views of the Grand Mosque and a culinary offering spanning Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.

Role Purpose

Support the delivery and administration of learning and development activities across the hotel. Coordinate training programmes, maintain training records, monitor compliance with mandatory training requirements, and ensure colleagues receive development opportunities aligned with Jumeirah standards and departmental needs.

Key Responsibilities

Training Coordination

• Coordinate training programmes, workshops, orientations, and learning activities, including scheduling, invitations, attendance tracking, and training materials.
• Support the preparation and implementation of monthly and annual training calendars.
• Coordinate with internal trainers, external providers, and departments to ensure smooth delivery of learning and development activities.

Records & Compliance

• Maintain accurate learning and development records, training databases, attendance sheets, and colleague training history.
• Monitor mandatory training completion and follow up with departments and colleagues to ensure timely completion.

Training Delivery & Development

• Conduct and support training sessions and learning activities for colleagues in line with Jumeirah standards and departmental requirements.
• Assist with new colleague orientation, onboarding programmes, cross-training, cross-exposure, and other development initiatives.

Reporting

• Prepare learning and development reports, presentations, training statistics, and related documentation as required.

Qualifications & Experience

• Previous experience in learning and development, human resources administration, training coordination, or similar role preferred.

Skills & Competencies

• Strong organisational and coordination skills with good attention to detail.
• Good communication and interpersonal skills.
• Problem-solving and decision-making skills.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.
• Proficient in English and Arabic, verbal and written.

Additional Information

• Salary paid in Saudi Riyals (SAR), the local currency of the Kingdom of Saudi Arabia.
• Generous food and beverage benefits.
• Reduced hotel rates across Jumeirah properties globally.
• Excellent leave and health care packages.
• Flights home.
• Other employee benefits.