وصف الوظيفة
Role Overview
Laundry Attendant at Anantara Mina Al Arab Ras Al Khaimah Resort, located in Ras Al Khaimah, United Arab Emirates.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, founded in 2001 in Thailand. The brand embodies authentic hospitality inspired by the Sanskrit word meaning "without end," with core values of freedom, movement, and harmony. The company operates properties across the world in captivating locales including pristine beaches, private islands, ancient sites, and vibrant metropolises. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary in the northernmost emirate of the UAE, located 45 minutes from Dubai.
Role Purpose
Ensure all guest and hotel laundry is processed quickly and efficiently in line with laundry requirements and hotel standard operating procedures, maintaining all items in clean and good condition while adhering to safe chemical handling and equipment operation standards.
Key Responsibilities
Laundry Processing
- Separate all linen to be washed with other items of similar use and colour.
- Use laundry machines in line with their operating instructions, accounting for weight restrictions and other requirements.
- Separate collected guest laundry to be dry cleaned, pressed, or washed and send to the section concerned.
- Check all guest laundry items have been properly processed prior to delivery back to rooms.
Collection & Delivery
- Quickly collect all items of laundry from guest rooms as required.
- Deliver guest laundry to rooms, taking account of "Do Not Disturb" requirements of the guest.
Safety & Chemical Handling
- Ensure safe storage, care, and use of any chemicals to protect themselves and colleagues from incorrect or dangerous usage.
- Follow health, safety, hygiene, and chemical-handling procedures.
Administrative & Support
- Provide billing details to the cashiering department before the end of the shift.
- Help colleagues with any job assignments and assist with and perform any other related hotel duty that may be assigned.
- Perform related duties and special projects as assigned.
Qualifications & Experience
- Previous experience in laundry operations.
- Knowledge of laundry procedures, including washing, drying, pressing, folding, and sorting.
- Basic knowledge of different fabrics, detergents, and stain-removal methods.
- Good attention to detail and ability to identify stains, damages, and missing items.
Skills & Competencies
- Ability to operate commercial laundry equipment safely.
- Physically fit and able to stand for extended periods and handle laundry loads.
- Good time-management and organizational skills.
- Reliable, responsible, and able to work independently or as part of a team.
- Good communication skills and a service-oriented attitude.