Kids Club Supervisor

Role Overview

Kids Club Supervisor at Marriott. The role is based at a youth program facility serving children of members and guests.

Role Purpose

Personally contribute to the youth program's team goal of providing fun, educational and caring services to children in a warm and welcoming environment. Supervise on-floor operations and staff during shift, maintain facility standards, and deliver a varied calendar of activities and events.

Key Responsibilities

Youth Program Delivery

• Build rapport with and take a genuine interest in all children and parents utilizing the club's child activity services.
• Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs.
• Offer a full, varied, innovative, and targeted calendar of activities and events for boys and girls who visit.
• Promote the club's youth programs and activities.
• Act as a roving attendant at various kid activity stations when needed.

Supervision & Operations

• Supervise on-floor operations and staff during shift.
• Assist the Manager with special projects, events, specialty classes and party planning for the youth program.

Facility & Safety Management

• Maintain the facility and equipment and supplies to company standards for cleanliness and safety.
• To help keep facilities and equipment clean, neat and well maintained.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Visually inspect tools, equipment, or machines.

Guest & Parent Relations

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Assist parents in program registration and discuss any behavioral issues of child.

Professional Conduct

• Follow company policies and procedures.
• Ensure uniform and personal appearance is clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.

Additional Duties

• Process orders or transactions from customers and collect payment as necessary.
• Perform other reasonable job duties as requested.

Physical Requirements

• Reach, bend, twist, pull, and stoop.
• Move, lift, or carry objects weighing less than or equal to 25 pounds.
• Stand, sit, or walk for an extended period of time.

Qualifications & Experience

Education

• High school diploma or G.E.D. equivalent.

Experience

• At least 1 year related work experience.

Certifications & Licenses

• CPR Certification required.
• First Aid Certification required.
• Recreation Equipment certification required.
• Any certification or training required by local and state agencies.
• In addition some states may have additional licensing or registration requirements to be considered for this position.

Additional Information

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.