KEY ACCOUNT SPECIALIST

Role Overview

Key Account Specialist at Napco National.

Role Purpose

Drive monthly sales targets for assigned accounts and support the account manager in executing sales growth strategies, market analysis, and customer relationship management across designated areas and sectors.

Key Responsibilities

Sales Performance & Targets

• Achieve monthly sales targets for assigned accounts in coordination with your manager.
• Analyze sales results weekly and take action to ensure monthly targets are met.
• Hold periodic meetings with your manager to review and evaluate year-to-date sales versus forecast achievement.

Market Intelligence & Strategy

• Communicate market and competition activities to sales management.
• Recommend action plans based on competitive and market insights.
• Assist the account manager in rolling out sales growth plans in designated areas and sectors.

Reporting & Analysis

• Prepare monthly reports on project achievements, competition activities, and sales and collection versus target.
• Recommend tactical corrective actions where needed based on performance analysis.

Sales Operations & Tools

• Get initiated on the proper usage of newly introduced digital sales tools, including Sales Pro and Go-To-Market.
• Optimize your own call cycle effectiveness by constantly reviewing it.
• Verify on a random basis customer approvals of their corresponding account reconciliation.

Account Management Support

• Assist the account manager in setting and preparing sales incentives and volume rebate contracts.