Key Account Specialist (Dermatological Skincare) - Pharmacy Chains KSA

Role Overview

Key Account Specialist (Dermatological Skincare) - Pharmacy Chains KSA at Galderma, based in Riyadh, Saudi Arabia.

Company Overview

Galderma is a pure-play dermatology category leader present in approximately 90 countries. Founded in 1981, the company delivers an innovative, science-based portfolio of premium flagship brands and services spanning Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Galderma is committed to advancing dermatology through partnership with healthcare professionals and meeting consumer and patient needs with superior outcomes.

Role Purpose

Manage and develop strategic relationships with assigned pharmacy key accounts across Saudi Arabia, driving sales objectives, portfolio performance, and sustainable growth through effective account planning, commercial management, and cross-functional collaboration.

Key Responsibilities

National Key Account Management

• Manage and develop strategic relationships with assigned pharmacy key accounts across KSA, ensuring alignment on business objectives and identifying opportunities for sustainable growth.
• Develop clear account strategies and actionable growth plans supported by strong stakeholder mapping and a deep understanding of each customer's business.
• Build and strengthen strategic relationships with key decision-makers, particularly category managers and stakeholders within the beauty and derma categories, leveraging strong knowledge of the Saudi pharmacy-chain landscape.

Sales & Business Growth

• Deliver sales objectives by developing and executing account plans that strengthen business performance and expand the portfolio across assigned customers.
• Provide accurate account-level forecasts and collaborate with internal teams to ensure appropriate stock availability and support customer demand.

Commercial Management

• Lead customer negotiations and effectively manage key commercial elements including rebates, promotions, marketing activities, trade investments, and commercial terms to drive sustainable and profitable growth.
• Develop account-specific Joint Business Plans (JBPs), including sales objectives, promotional calendars, trade activities, visibility initiatives, and growth opportunities.

Portfolio & In-store Execution

• Drive the performance, distribution, and visibility of the full portfolio across assigned pharmacy chains.
• Partner closely with the pharmacy field team to drive product availability, visibility, recommendation, merchandising standards, and promotional execution across assigned accounts.

Business Analysis & Performance Monitoring

• Analyze account performance, sell-in/sell-out, stock levels, promotional effectiveness, and other commercial KPIs to identify opportunities, risks, and corrective actions.
• Prepare regular account reviews and management presentations, translating business data into clear insights and recommendations using Excel and PowerPoint.
• Monitor competitor activity, customer dynamics, category trends, and developments within the Saudi pharmacy market to identify new opportunities and potential business risks.

Cross-functional Collaboration

• Partner closely with Sales, Marketing, Supply Chain, Finance, and field teams to ensure effective execution and a unified "One Galderma" approach toward customers.

Compliance & Customer Engagement

• Ensure full compliance with Galderma's legal, ethical, and compliance standards, as well as applicable local laws, regulations, and internal policies.
• Regularly visit assigned pharmacy-chain customers across Saudi Arabia, with travel required based on customer and business needs.

Qualifications & Experience

• Saudi national.
• Bachelor's degree in Pharmacy, Science, Business, or a related discipline.
• Strong experience managing pharmacy-chain or key accounts in Saudi Arabia.
• Established relationships with pharmacy-chain stakeholders and category managers, ideally within beauty, skincare, derma, consumer health, or related categories.
• Proven track record of achieving sales targets, with strong commercial experience across negotiations, promotions, trade investments, commercial terms, and Joint Business Planning.

Skills & Competencies

• Strong communication, influencing, negotiation, and analytical skills, with the ability to translate account data into business opportunities.
• Proficiency in Excel and PowerPoint.
• Ability to collaborate effectively across sales, marketing, supply chain, finance, and field teams.

Additional Information

• Based in Riyadh and comfortable with regular travel across Saudi Arabia.