Junior Administrative Assistant

Role Overview

Junior Administrative Assistant at Emirates Flight Catering, providing administrative and clerical support to the department.

Role Purpose

Provide administrative and clerical assistance to the department to attain efficiency and effectiveness, which is key to achieving the company and department's goals.

Key Responsibilities

Customer & Stakeholder Support

• Answer all incoming calls in a pleasant and polite manner, take messages and redirect calls to appropriate colleagues in order to help customers.
• Act swiftly on customer feedback concerning delivery notes, wrong encoding and others to facilitate proper month end reconciliation and accurate invoicing.

Data Management & Reporting

• Validate and adjust data entries against production reports to ensure accurate documentation and reporting.
• Seek guidance and approval from the reporting manager on any amendments to delivery notes and various production reports to rectify any errors.

Payroll & Time Management

• Carry out Time & Attendance (TAAS) related work to ensure employees' timesheets are aligned for payroll.

Procurement & Cost Control

• Place consolidated orders for office supplies and apply control measures to reduce office stationery costs.

General Administration

• Perform general clerical duties that include but are not limited to photocopying, mailing and document control, which will complement the department's goals.

Health & Safety

• Ensure compliance to all Health and Safety policies to maintain a safe work environment for yourself and colleagues.

Qualifications & Experience

• Secondary school certificate.
• Minimum 2 years' experience in hospitality industry.
• At least 1 year experience in similar clerical or office administrative role.

Skills & Competencies

• Working experience with ERP systems.
• Knowledge of Timesheet management.
• Competency in Microsoft Word, Excel and PowerPoint.
• Excellent communication skills.
• Eye for detail.
• Excellent interpersonal skills.
• Understanding of numbers and proficiency in data entry.