Investment & B2B Operations Specialist

Role Overview

Investment & B2B Operations Specialist at Bybit, a leading cryptocurrency exchange and digital financial platform. This role is based globally, supporting key markets including LATAM, SEA, and EU.

Company Overview

Established in 2018, Bybit is one of the world's leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. The company delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3. Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry and is currently transitioning from a crypto exchange to a digital financial platform, where fiat infrastructure, stablecoins, and B2B partnerships drive user acquisition and revenue.

Role Purpose

You will own the design, launch, and scaling of B2B fiat and investment-related operations globally. This role sits at the core of Bybit's transition to a digital financial platform and requires a combination of product thinking, operational execution, and ecosystem building. You will work closely with Product, Treasury, Compliance, and regional teams to build scalable, compliant, and revenue-generating B2B business lines.

Key Responsibilities

Fiat & Investment Product Operations

• Design and optimize operational frameworks for fiat-based products, including OTC, broker service, and structured fiat flows.
• Build and iterate business and revenue models covering spread, incentives, partner economics, and liquidity routing.
• Conduct market research and competitor benchmarking across global markets including LATAM, SEA, and EU.

B2B Business Development & Integration

• Own end-to-end execution of B2B fiat initiatives, including Fiat-as-a-Broker liquidity infrastructure and white-label solutions, OTC and RFQ flows for institutional clients, stablecoin partnerships, payment and fiat infrastructure outsourcing, and Fiat Earn yield product collaborations.
• Design integration frameworks and go-to-market strategies for partners such as banks, fintechs, and payment providers.
• Define product requirements and work with Product and Tech teams to deliver scalable solutions.
• Drive onboarding and activation of B2B partners.

Operations, Performance & Growth

• Own daily operations of B2B and investment products, ensuring efficiency, scalability, and service quality.
• Design and implement standard operating procedures, operational workflows, and service standards.
• Build and optimize incentive schemes, pricing strategies, and partner economics.
• Monitor key metrics including volume, conversion, and revenue, and continuously optimize performance.

Partner Management & Ecosystem Building

• Manage relationships with banks, payment providers, liquidity partners, and stablecoin issuers.
• Act as the key interface across internal teams including Product, Compliance, Treasury, Risk, and Regional Operations.
• Drive strategic partnerships to expand Bybit's fiat and stablecoin ecosystem.

Compliance & Risk Coordination

• Ensure all business lines operate within regulatory frameworks across multiple jurisdictions.
• Work closely with Compliance and Risk teams to design scalable, compliant operational models.
• Support enhanced due diligence, onboarding, and transaction monitoring processes for B2B clients.

Qualifications & Experience

• 4+ years of experience in banking, fintech, payments, or financial services, with exposure to investment or B2B products.
• Strong understanding of fiat infrastructure, liquidity flows, or financial product mechanics.
• Proven experience in B2B partnerships, business development, or ecosystem operations.
• Experience working cross-functionally with Product, Compliance, and regional teams.

Skills & Competencies

• Strong analytical mindset with ability to translate data into actionable insights.
• High ownership and execution ability in fast-paced environments.

Additional Information

Nice to Have

• Experience in crypto, stablecoins, OTC trading, or digital asset infrastructure.
• Exposure to global markets and local payment ecosystems.
• Experience building new business lines or products from 0→1.
• Background in EMI, banking licenses, or regulated financial environments.

Benefits

• Study Growth Fund supporting professional development and continuous learning.
• Internal Events including regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration as part of a diverse, international team working alongside colleagues from around the world.
• Career Advancement with access to opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility with long-term development support and internal job opportunities to help build your career path.