وصف الوظيفة
Role Overview
Insurance Officer – UAE National Only at Etihad Airways, based in Abu Dhabi. We are seeking Emirati talent to join our insurance team in a fast-paced, growing airline environment.
Company Overview
Etihad Airways is the UAE's national airline, shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures while driving our "Journey 2030" ambition to double our fleet, expand our network, and grow our people for a new era of excellence.
Role Purpose
Provide administrative and operational support to the insurance department, ensuring efficient management of insurance policies, claims processing, and compliance with internal and external requirements. You will be exposed to a wide range of insurance policies (except medical) at a global stage.
Key Responsibilities
Administrative Support
- Prepare reports, correspondence, and presentations as required.
- Organize and schedule meetings with insurers, brokers, and internal teams.
- Respond to queries from internal departments regarding insurance coverage and claims.
Compliance & Documentation
- Ensure insurance policies comply with legal and regulatory requirements.
- Maintain organized records, including policies, claims, and renewal schedules, in line with company procedures.
Policy Insurance Management
- Assist in reviewing, organizing, and maintaining insurance policies and documentation.
- Support the preparation of renewal data by collecting and verifying information from internal stakeholders.
- Help ensure timely submission of policy renewals and endorsements.
- Continuously follow up with internal stakeholders to ensure timely payment of insurance policy premiums.
- Maintain accurate records of policies and premiums.
Claims Coordination
- Facilitate the processing of insurance claims by gathering necessary documents and liaising with insurance providers.
- Continuously follow up with insurance brokers and insurance companies for payment receivables and with third parties for settlement of subrogation claims.
- Maintain accurate records of claims and provide regular updates.
Qualifications & Experience
- Bachelor's degree in Business Administration, Finance, or a related field (preferred).
- 3 years of experience in insurance, risk management, or administrative roles (preferred).
Skills & Competencies
- Strong organizational and multitasking abilities.
- Good communication and interpersonal skills.
- Attention to detail and accuracy in handling documents.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Hold good command over English language with ability to write, read, analyze, and interpret legal documents.
- Tech-savvy approach to learning.
Additional Information
Recruitment Process
- Shortlisted applicants will be invited to complete a recorded video interview via HireVue, our third-party platform. This interview allows you to record your responses to questions related to the position and demonstrate your knowledge and experience in a way your CV alone would not. All shortlisted candidates are asked the same questions and assessed on their responses to ensure fairness.
- After review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager.
- Finalists may be invited to a follow-up interview if required.
- All candidates will be notified of their application status as soon as possible.
Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. Etihad will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, treat it as fraudulent.