Inside Sales Representative (RFQs, Quotations, Sales orders)

Role Overview

Inside Sales Representative supporting the Corrosion Control portfolio at NOV. This role reports to the Regional Inside Sales Supervisor and is based at a location to be confirmed by the employer.

Role Purpose

Support commercial and Inside Sales activities for Coating and GRE Liner solutions by reviewing customer RFQs and tender requirements, preparing accurate and competitive proposals and quotations, and converting opportunities into orders while maintaining high customer service standards and supporting revenue growth.

Key Responsibilities

RFQ and Quotation Management

• Review customer RFQs and tender requirements to ensure clear understanding of commercial and technical requirements.
• Prepare accurate, complete, and commercially competitive proposals and quotations for Coating and GRE Liner solutions.
• Ensure proposals comply with customer requirements, NOV commercial standards, pricing guidelines, and applicable terms and conditions.
• Coordinate and track RFQs, quotations, sales orders, and customer requests through the complete sales process.

Order Conversion and Customer Management

• Support the conversion of opportunities and quotations into orders while maintaining a high level of customer service.
• Act as a key liaison between customers, Sales, Business Development, Operations, Finance, and other internal teams to ensure timely and accurate responses.
• Build and maintain strong customer relationships by responding promptly to inquiries and ensuring commitments are effectively communicated and followed through.

Administration and Reporting

• Maintain accurate sales records, pricing information, opportunity status, and customer documentation within applicable systems and CRM.
• Support sales forecasting, backlog management, order tracking, and Sales KPI reporting.
• Assist with pricing reviews, commercial terms, credit requirements, and accounts receivable follow-up as needed.

Process Improvement

• Support continuous improvement and standardization of Inside Sales and proposal processes to improve efficiency, accuracy, and commercial performance.

Qualifications & Experience

• Diploma or college degree from an accredited institution, preferably in Business, Engineering, Commerce, or a related discipline.
• Minimum 3 years of experience in Inside Sales, Sales Support, Commercial, or a similar role, preferably within the oil & gas or industrial services sector.
• Experience reviewing RFQs and tender requirements and preparing accurate quotations, proposals, and other commercial documentation.
• Basic understanding of corrosion control, coating, GRE Liner, and related oilfield applications is an advantage.

Skills & Competencies

• Strong organizational skills with the ability to manage multiple RFQs, quotations, orders, and priorities in a fast-paced environment.
• Strong attention to detail and commercial awareness, with a focus on accuracy and timely execution.
• Excellent written and verbal communication skills in English.
• Strong computer literacy, including Microsoft Excel, Word, PowerPoint, and Outlook.
• Working knowledge of CRM systems is preferred.
• Ability to work collaboratively across Sales, Business Development, Operations, Finance, and other functional teams.
• Flexible, adaptable, and customer-focused, with the ability to respond effectively to changing business priorities.