وصف الوظيفة
Role Overview
Inside Sales Account Executive at Lucidya, based in Riyadh, KSA. Saudi National only. This is an on-site role.
Company Overview
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. The platform uses proprietary NLU capabilities developed in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
Role Purpose
To build and own a high-velocity, full-cycle Inside Sales function targeting mid-sized organisations across industries. You will move fast, win often, and reach a wider market by closing deals within 30 to 60 days, with 90% focus on outbound reach. You own your pipeline, your process, and your results.
Key Responsibilities
Revenue & Pipeline Ownership
- Own and hit yearly and quarterly revenue targets.
- Build and maintain pipeline health as your direct responsibility.
- Run high-velocity, full-cycle sales from first outreach to signed contract, typically within 30 to 60 days.
- Forecast accurately and maintain a clean, up-to-date CRM.
Prospecting & Opportunity Development
- Identify and pursue mid-market accounts across different sectors that stand to gain from Lucidya's CX intelligence capabilities.
- Lead 90% of your focus on outbound reaches.
- Build your pipeline without waiting for leads to warm up.
Discovery & Sales Execution
- Lead discovery conversations that uncover real business pain, not just surface-level interest.
- Sell solutions, not features.
- Demo the product with confidence and adapt your pitch to speak to what actually matters to each buyer.
- Handle objections head-on and navigate procurement, legal, and stakeholder friction without losing momentum.
Team Collaboration
- Work closely with SDRs to ensure a steady flow of quality meetings.
- Provide feedback to SDRs that sharpens their targeting and qualification.
- Partner with SDRs by giving honest feedback, treating them as teammates, and helping them get better.
- Collaborate with Customer Success on handovers that set clients up for a strong start.
Market Awareness
- Stay sharp on the market, competitors, and evolving customer expectations.
Qualifications & Experience
- 3 to 5 years of experience in SaaS or technology sales.
- Track record of consistently hitting quota.
- Experience in CX, analytics, social listening, or AI-based platforms is a strong plus.
Skills & Competencies
- Self-sufficient and able to create structure where there isn't one.
- Communicate clearly and credibly with business decision-makers — department heads, operations leaders, and executives at growing companies.
- Commercially aware; understand deal economics, discount dynamics, and how to close without giving everything away.
- Organised and consistent; maintain real pipeline, reliable forecasts, and follow-ups without being asked.
- Thrive in fast-moving environments; short sales cycles energise you.
- Driven by results, not activity.
- Resilient when deals don't close; learn and move forward.
- Honest with yourself about what's working and what isn't.
- Excited to be part of something that's being built, not just maintained.
Additional Information
This is an on-site role based in Riyadh, KSA. Saudi National candidates only.