Income Auditor

Role Overview

Income Auditor at IHG Hotels and Resorts.

Role Purpose

Monitor and verify all hotel revenue streams, departmental transactions, and financial controls to ensure accuracy of daily reporting, proper authorization of credits and charges, and compliance with accounting procedures across rooms, food and beverage, cashier operations, and ancillary departments.

Key Responsibilities

Daily Reporting

• Prepare daily reports.
• Prepare sales, cash, room statistics, food cover, telephone, and market segment journals.

Rooms Operations

• Review room rate discrepancies and complimentary room reports.
• Prepare housekeeping discrepancy reports.
• Check paid outs, guest ledger, transfer transactions, and daily credit reports.
• Review Open PM accounts weekly.
• Conduct weekly physical room and guest RC spot checks.

Food & Beverage Operations

• Review Micros F&B recap and match with system reports.
• Control banquet function sheets and verify event charges.
• Investigate discrepancies with Banquet Manager.
• Conduct outlet spot checks and review voids and returns with approvals.

Other Departments

• Verify telephone, laundry, and recreation reports with system records.
• Conduct surprise visits to laundry and health club.
• Ensure proper posting, pricing, and membership verification.

Cashier Operations

• Verify cashier deposits with night audit reports.
• Review collections, bank deposits, shortages and overages, and receipt sequences.
• Ensure daily collections are accurate and deposited on time.

Financial Controls & Reconciliation

• Verify and investigate all rebates, miscellaneous credits, and charges with Controller and GM approval.
• Review house funds and reconciliations.
• Audit collections, advance payments, floats, and daily revenues.

Supervision & Governance

• Supervise Night Auditor activities.
• Maintain revenue and CSA files.
• Control outlet dockets and revenue journals.
• Perform special tasks assigned by management.