Income Auditor

Role Overview

Income Auditor at Viya (part of wasl Hospitality & Leisure), Finance Department. Based at Emirates Golf Club (EGC), reporting to the Financial Controller.

Company Overview

Viya is the UAE's leading golf and hospitality management group, operating championship golf courses, award-winning restaurants, premium leisure and recreation facilities, and digital platforms. The portfolio includes Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, Viya Fit, and Viya Padel. Operations are supported by the Viya App, a loyalty-driven platform integrating bookings, rewards, and spendable benefits. Viya is recognized as a guardian of golfing heritage and a leader in modern hospitality, committed to innovation, sustainability, and excellence.

Role Purpose

To audit and verify all revenue transactions, record them, and prepare daily and monthly sales and other reports for management according to Viya and Dubai Golf policies and procedures.

Key Responsibilities

Revenue Analysis & Reconciliation

• Analyze variance and rectify errors in the Daily Sales Report of EGC with supervisor assistance as required.
• Audit all concept sales transactions to verify compliance with policies and identify errors.
• Audit all Micros transactions to ensure adherence to policies and verify that checks closed to concept accounts are authorized.
• Reconcile all member transactions with concept and Micros reports to ensure no documents are missing, then forward to AR accountant for invoicing and filing.
• Reconcile variances in revenue and settlements with documented remarks.
• Update credit card batch totals from 'Z' reports in the Daily Sales Report for credit card payment reconciliation.
• Update SAP receipts information in the Daily Sales workbook.

Discount & Promotion Compliance

• Verify and analyze discounts given for concept and Micros transactions; report and action discounts given without approval or outside Dubai Golf policies.
• Analyze promotional discounts to ensure all promotions are approved by authorized personnel and align with Dubai Golf policies.

Function & Event Auditing

• Print and audit all Food & Beverage function and Golf preparation sheets to ensure revenue generated and charges made match instructions; communicate any anomalies to the Income Audit supervisor.
• Update daily entertainment, promotion, and complimentary voucher transaction summaries.

Voucher & Authorization Management

• Audit all transactions settled by vouchers and verify validity and entitlement.
• Audit all entertainment and complimentary voucher transactions for authorizations and approvals; forward to Senior Accountant or Financial Controller for daily review.
• Audit all Management duty meal checks for compliance with Dubai Golf policies and forward to Food & Beverage Controls.

Credit Card & Payment Management

• Ensure all credit card slips are signed or verified by PIN entry by customers.
• Provide supporting documents for any credit card disputes from banks or customers.

Reporting & Documentation

• Print concept and Micros income audit reports for daily income audit and filing.
• Segregate all cross-charges based on the cross-charge report and forward to EGC daily.
• Update daily banking summary for bank deposit postings and future reference.
• Spool and save open check report from Micros in Excel format daily.
• Ensure all transaction checks and income audit reports are properly archived monthly for future reference.

Internal Controls & Spot Checks

• Perform surprise cash counts and spot checks in random outlets periodically and file documents.
• Ensure spot checks on outlet floats are performed according to Standard Operating Procedure at the time office.

Operational Support

• Provide technical support to outlets regarding Credit Card, POS systems, or other operational issues.
• Cooperate and share information with Internal and External Audit teams as appropriate.

Additional Duties

• Perform any additional tasks assigned by the Income Audit Supervisor or Financial Controller.
• Participate in departmental or organizational committees such as the Staff Committee, Green Theme (environmental), Food Committee, or Sports Committee.
• Serve as a Fire Marshal or First Aider as required by the organization.
• Represent awareness of Dubai Golf Mission, Vision, and Values; apply the 4 Service Steps when serving internal and external customers.

Qualifications & Experience

• Bachelor of Business Administration.
• Two years' experience in a similar position at a reputed establishment.
• Fluent in both written and spoken English.

Skills & Competencies

• Excellent knowledge of accounting packages, Microsoft Office, and Excel.
• Self-motivated.
• Pleasant personality.
• Team Player.

Additional Information

Information Security

• Read, understand, and comply with all applicable Information Security Policies and Procedures of Wasl and Dubai Golf.
• Attend Information Security Awareness sessions conducted by the Wasl IT Department.
• Immediately report all Information Security breaches, events, weaknesses, and incidents (actual or suspected) to the IT Service Desk.

Organizational Culture

Viya employs a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates. The organization fosters a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to shared success.