Hygiene Manager

Role Overview

Hygiene Manager at Marriott International. Responsible for verifying that operations are in compliance with hygiene and food safety standards, advising on proper food handling practices, providing food hygiene training, identifying risk areas in food operations, and providing technical advice on product labeling for government requirements.

Role Purpose

To ensure all food and beverage operations meet hygiene and food safety standards, protect public health, and maintain Marriott's Brand Standard Audit requirements through proactive monitoring, staff training, and continuous improvement of hygiene practices.

Key Responsibilities

Compliance and Verification

• Verify compliance with Brand Standard Audit (BSA) requirements of Marriott International throughout operations.
• Verify compliance with food and hygiene regulations, licensing conditions, and codes of practice relating to food operations.
• Conduct and record daily kitchen inspections on personal, environmental, and food hygiene conditions and provide corrective action plans as necessary.
• Conduct regular internal BSA inspections with culinary leadership and kitchen cleaning staff.
• Conduct regular inspections of kitchen equipment and verify defects and non-conformities are remedied by appropriate parties.

Food Handling and Training

• Advise and monitor food handlers on proper food handling practices and verify their observance.
• Provide in-house food hygiene training for all food handlers, including new hires and trainees.
• Regularly review and refresh the food safety standards of all food handlers within the property.

Risk Management and Remediation

• Identify key areas of risk in various food operations and take preemptive remedial action.
• Handle complaints or enquiries from customers and local food safety and health departments on food hygiene matters.
• Liaise with pest control company for any pest issues and monitor pest control performance.

Technical and Documentation

• Provide technical advice on product labeling issues for fulfilling government requirements.
• Maintain documentation on all hygiene and food safety standards throughout the operation.

Operational Excellence

• Conduct regular vendor inspections in partnership with purchasing and culinary leadership.
• Coordinate cleaning program in all food and beverage areas, identifying trends and making recommendations for improvements.
• Maintain and make improvements to hygiene standards.
• Establish and maintain open, collaborative relationships with employees.

Qualifications & Experience

High school diploma or GED with 2 years of experience in food and beverage, culinary, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Preferred: Environmental Health Degree or Culinary Degree.

Additional Information

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.