HVAC Technician

Role Overview

HVAC Technician at Marriott International. This position is based at a hotel property and reports to the maintenance/engineering department.

Role Purpose

Respond to and resolve guest maintenance requests, perform preventive and corrective maintenance on building systems and equipment, and support safe and efficient operation of the hotel's mechanical, electrical, plumbing, and HVAC infrastructure.

Key Responsibilities

Guest Service & Communication

• Respond and attend to guest repair requests promptly.
• Communicate with guests and customers to resolve maintenance issues.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.

Preventive & Routine Maintenance

• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines.
• Program and input air handler schedules and make temperature changes using basic computer skills.
• Replace light bulbs and air conditioning filters.
• Perform general housekeeping and engineering-related inventory duties.
• Program televisions and perform guestroom maintenance tasks.

Repair & Troubleshooting

• Test, troubleshoot, and perform basic repair on all types of equipment.
• Repair plumbing issues including unclogging drains and plunging toilets.
• Test and repair electrical components including lamps, extension cords, switches, and outlets.
• Repair cosmetic items, vacuum cleaners, and internet devices.
• Perform all surface preparation, painting, minor drywall repair, and wood trim repair.
• Perform repairs on interior and exterior landscaping and external landscaping sprinklers.
• Complete thorough cleanup of all painting or repair areas.

Systems & Safety

• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building systems.
• Follow all company, safety, and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, and injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Assist individuals with disabilities.

Inventory & Communication

• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems that occur to other shifts using approved communication programs and standards.

General Duties

• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance; perform heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or GED equivalent.
• Valid driver's license.
• Some experience in general maintenance, exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.

Additional Information

• No supervisory experience required.
• Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.