Human Resources Intern - InterContinental Hotels Group® Dubai Festival City

Role Overview

Human Resources Intern at InterContinental Hotels Group® Dubai Festival City. This internship is designed for students or recent graduates to start their career in hospitality and gain practical knowledge and experience in a fast-paced and dynamic environment.

Company Overview

InterContinental Hotels Group® (IHG Hotels and Resorts) is a renowned brand in the hospitality industry. The role offers the opportunity to work alongside industry professionals and learn from the best in the business.

Role Purpose

To support the Human Resources department by assisting with recruitment, onboarding, employee administration, and engagement activities while developing core HR competencies and hospitality industry knowledge under comprehensive training and mentorship.

Key Responsibilities

Recruitment & Candidate Coordination

• Understand the structure and cycle of daily recruitment for various roles.
• Coordinate with candidates and interns for pre-employment requirements over phone and email.
• Compile and file Employee Personnel files.

Human Resources Administration

• Assist with administrative workflow, tracking and reports.
• Understand the process to create an Employee Profile in the HRIS.
• Understand the Residence Visa process and prepare any related reports.

Onboarding & Training

• Understand the structure of the onboarding cycle and tasks.
• Assist with L&Q classroom training.

Engagement & Compliance

• Understand the coordination required to carry out Engagement activities for all colleagues and interns.
• Gain an overview of standards and audit system within IHG.

Learning & Development

• Receive comprehensive training throughout the internship to be capable of completing tasks with minimal supervision or independently.
• Be provided with a training plan designed to help achieve training objectives.

Qualifications & Experience

• Currently studying or a fresh graduate from any Hospitality school and from an accredited and renowned University.

Skills & Competencies

• Flexible, energetic and proactive.
• Warm, approachable, and professional demeanor at all times, coupled with an eagerness to learn.
• Good understanding of core hotel operations and True Hospitality service skills.

Additional Information

• Willingness to support events and initiatives that may occasionally extend beyond regular working hours.
• Receive a certificate honoring outstanding contribution and achievements during the internship.
• Receive a valuable service letter to strengthen future job applications in the hospitality industry.
• Showcase internship experience on the prestigious IHG Academy Portal, a platform that highlights the journey and opens doors to potential future roles within the IHG family.
• Build lifelong connections and expand professional network within the industry.
• Engage in thrilling activities organized twice a year.