HR Policy Manager

Role Overview

HR Policy Manager at Etihad Airways, with global responsibility across our international operations.

Company Overview

Etihad Airways is the UAE's national airline, operating from our hub in Abu Dhabi. We connect people across continents and cultures while executing our "Journey 2030" ambition to double our fleet, expand our network, and grow our people for a new era of excellence.

Role Purpose

Own the design, governance, and compliance of HR policy across Etihad's global operation. Work at the intersection of employment law, HR strategy, and business change to build frameworks that hold up across multiple jurisdictions, draft policies and contract templates that support them, and drive the change management needed to make new ways of working stick.

Key Responsibilities

Policy Design & Drafting

• Design, draft, and maintain HR policies, contract templates, and employee handbook content across multiple countries.
• Work closely with Legal on amendments to policies and templates.
• Govern the policy and template library end-to-end, including version control, consistency, and rollout across all countries of operation.

Compliance & Regulatory

• Stay abreast of employment law requirements market by market.
• Ensure policy stays compliant as regulations shift across jurisdictions.

Stakeholder Partnership & Change Management

• Partner with Payroll, HR Business Partners, Legal, and the business on change management for implementation of policy changes.
• Deliver HR briefings to support policy rollout and adoption.

Monitoring, Evaluation & Improvement

• Conduct ongoing policy evaluation, monitoring, and reporting.
• Track policy effectiveness and analyze HR data.
• Gather employee and stakeholder feedback on policy and process impact.
• Recommend improvements to enhance engagement and operational efficiency based on available data, emerging workplace trends, and best practice in the market.

Qualifications & Experience

• Bachelor's degree in law, Human Resources, or a related discipline.
• 5–8+ years' experience in employment law, HR policy, or benefits and working conditions from either a legal or senior HR background.
• At least 3 years' experience within a large, multinational organization with complex matrix reporting.
• Strong drafting and writing skills for policies, contracts, and employee-facing documentation.
• Highly analytical; comfortable quantifying the cost and business impact of policy or process change.
• Proactive, low-instruction-needed mindset; able to spot problems and drive solutions without being asked.
• Experience with HRIS platforms (SAP SuccessFactors or similar) is a plus.
• Aviation industry experience is an advantage, but experience from all industry backgrounds is considered.

Skills & Competencies

• Critical thinking and judgment, including comfortable use of AI tools to support drafting without compromising independent analysis.
• Employment law and policy expertise.
• Strategic HR advisory capability.
• Change management and stakeholder engagement.
• Data analysis and business impact assessment.