HR Operations and Methods Officer

Role Overview

HR Operations and Methods Officer with IOTA GROUP, a global multi-energy company operating large-scale refining and petrochemical facilities. Based in the UAE.

Company Overview

The organization transforms crude oil into fuels and essential industrial products through highly integrated and technologically advanced operations. It is recognized for its strong HSE culture, operational excellence, and commitment to reducing environmental impact.

Role Purpose

To review, develop, and implement HR policies, procedures, and governance frameworks that ensure compliance, consistency, and transparency across the organization. The role supports compensation governance, expatriate management, employee relations, and continuous HR process improvement in an international, multicultural environment.

Key Responsibilities

HR Governance, Policies & Procedures

• Review, update, and streamline HR policies, procedures, guidelines, and HR documentation
• Ensure compliance with labour laws, internal standards, and HR best practices
• Identify opportunities to simplify and improve HR processes and employee experience
• Develop governance frameworks and HR operating procedures to ensure consistency and transparency

Compensation Governance, Salary Frameworks & Career Progression

• Develop and implement a structured salary range framework aligned with existing job grades and corporate compensation principles
• Establish guidelines and governance mechanisms to support consistent recruitment offers, salary positioning, promotion decisions, and career progression pathways
• Analyze internal and external compensation data and recommend salary positioning frameworks that ensure competitiveness and internal equity
• Design and maintain compensation tools, salary bands, and decision matrices to support HR and management decision-making
• Develop HR governance principles and supporting documentation to standardize compensation-related decisions
• Partner with HR, management, and HQ stakeholders to ensure local practices remain aligned with corporate job grading and compensation policies

Expatriate Management

• Review and enhance expatriate management policies and processes
• Support mobility and assignment-related activities, including onboarding, relocation, allowances, benefits, repatriation, and policy administration
• Ensure a consistent and employee-focused approach to expatriate lifecycle management
• Recommend improvements to expatriate programs based on best practices and business needs

Employee Relations & HR Operations

• Act as an HR focal point for employees and managers
• Support employee relations matters by providing guidance, policies, and practical HR solutions
• Handle employee inquiries and contribute to the resolution of workplace issues in a fair and professional manner
• Promote a positive employee experience through responsive and customer-focused HR services
• Support HR operations and continuous improvement initiatives across the employee lifecycle

HR Projects & Continuous Improvement

• Participate in HR transformation and organizational effectiveness initiatives
• Analyze HR processes and recommend efficiency improvements
• Prepare reports, presentations, policies, and HR documentation as required
• Support change management and communication efforts related to HR initiatives

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 6–10 years of experience in Human Resources
• Hands-on experience in HR policies and procedures review and implementation
• Hands-on experience in job evaluation, job grading, and organizational design
• Hands-on experience in promotion frameworks and compensation governance
• Hands-on experience in expatriate and international mobility management
• Hands-on experience in employee relations and HR operations
• Hands-on experience in HR process improvement and HR methods
• Experience working in an international and multicultural environment is highly desirable
• Consulting or HR transformation experience would be advantageous

Skills & Competencies

• Strong HR methods and organizational development expertise
• Customer-oriented mindset with a strong focus on employee experience
• Strong interpersonal and stakeholder management skills
• Project management and change management capabilities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Pragmatic, solution-oriented, and hands-on approach

Additional Information

Place of Work: UAE