وصف الوظيفة
Role Overview
HR Onboarding and Facilities Management Lead at SIHAMCO, Saudi Arabia. This role manages the complete employee arrival and onboarding journey, ensuring every new hire is legally compliant, fully inducted, comfortably accommodated, and equipped to succeed from day one.
Company Overview
SIHAMCO is a strategic partner operating under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. Since 2008, the company has been designing, constructing, and operating exceptional hospitality, entertainment, and lifestyle destinations across Saudi Arabia. All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house. The portfolio includes over 25 original brands such as The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I. Brands are registered across the GCC and internationally in the United Kingdom, Egypt, Morocco and other markets. The team is a dynamic mix of local talent and international expertise united by a passion for excellence.
Role Purpose
Coordinate and manage the complete employee arrival and onboarding journey. Oversee onboarding administration, immigration documentation, accommodation readiness, orientation programmes, transport arrangements, employee welfare, and facility coordination while delivering an exceptional employee experience.
Key Responsibilities
Employee Onboarding
- Manage the end-to-end onboarding process for all new employees.
- Prepare onboarding schedules before employee arrival.
- Coordinate pre-arrival communication with new hires.
- Ensure employment contracts and HR documentation are completed.
- Create employee personnel files and maintain HR records.
- Verify all required documentation before commencement.
Immigration & Compliance
- Coordinate with the PRO regarding work visas, Iqama processing, medical examinations, fingerprinting, and government registrations.
- Track immigration milestones.
- Monitor expiry dates for visas, Iqamas and other legal documentation.
- Maintain accurate compliance records and reports.
Employee Arrival Experience
- Coordinate airport arrivals where required.
- Arrange transportation to accommodation.
- Ensure accommodation is prepared before employee arrival.
- Issue welcome packs.
- Assist employees with settling into Saudi Arabia.
- Act as the primary point of contact during the first weeks of employment.
Orientation & Induction
- Deliver engaging company orientation sessions.
- Introduce employees to SIHAMCO's culture, values and standards.
- Coordinate departmental inductions.
- Schedule mandatory compliance and safety training.
- Ensure completion of all onboarding checklists.
Accommodation & Facilities
- Manage employee accommodation allocations.
- Coordinate room assignments.
- Liaise with accommodation providers.
- Resolve accommodation-related issues.
- Monitor accommodation standards and maintenance requirements.
- Coordinate furniture, utilities and employee living requirements.
- Maintain accommodation occupancy records.
- Liaise with Facilities regarding maintenance requests, cleaning, accommodation readiness, office preparation, and new employee workspace setup.
- Ensure onboarding spaces and employee facilities are maintained to company standards.
Employee Services
- Coordinate ID cards, uniforms, IT equipment, mobile phones, access cards, and locker assignments.
- Ensure all required resources are available before the employee's first working day.
Employee Welfare
- Support employees during relocation and settlement.
- Assist international employees with adapting to Saudi Arabia.
- Respond to employee queries regarding accommodation, transportation and company policies.
- Escalate welfare concerns where necessary.
- Build positive relationships across the workforce.
HR Administration
- Maintain onboarding records within the HRIS.
- Produce onboarding reports and dashboards.
- Monitor onboarding KPIs.
- Maintain confidential employee records.
- Ensure documentation complies with company policies and labour legislation.
Qualifications & Experience
- Relevant Bachelor's Degree.
- 3 years' experience in HR Operations, Employee Relations, Onboarding, or Facilities Management.
- Experience within hospitality, entertainment or large multi-site operations.
- Experience supporting international recruitment and employee relocation.
- Experience working with accommodation management is advantageous.
Skills & Competencies
- Strong organisational and people-focused approach.
- Ability to coordinate across multiple departments including Recruitment, HR, Operations, and Facilities.
- Proficiency with HRIS systems.
- Attention to detail and compliance.
Additional Information
- Visa (1 year temporary) and flights provided for non-citizens.
- Accommodation provided.
- Transportation allowance.
- Competitive salary packages aligned with market standards and experience.
- Career development and internal promotions available across departments and seasons.
- Creative and collaborative work culture built on passion, innovation, and attention to detail.
- Exposure to high-end hospitality and entertainment concepts with experience in premium F&B and entertainment.
- Experience working on premium events within The Groves and Riyadh Season.
- Cultural diversity with a team of passionate professionals from around the world.