HR Manager – voco® Sharjah

Role Overview

HR Manager – voco® Sharjah at IHG Hotels & Resorts, located in Sharjah, United Arab Emirates.

Company Overview

voco Sharjah is part of IHG Hotels & Resorts. The hotel features stylish guest rooms and suites, a fully equipped fitness centre, an outdoor swimming pool, versatile meeting and event facilities, and dining experiences including an all-day dining restaurant, café, and lobby lounge. The hotel is positioned within easy reach of University Hospital Sharjah and the vibrant Aljada community. IHG is a people-powered business committed to welcoming everyone and creating inclusive teams where colleagues celebrate difference and bring their whole selves to work.

Role Purpose

Lead the hotel's people strategy and HR initiatives while ensuring alignment with IHG standards and local employment legislation. Create an enabling and empowering environment that brings the best out of the team and delivers memorable experiences to guests.

Key Responsibilities

People Strategy & Culture

• Lead the hotel's people strategy and HR initiatives while ensuring alignment with IHG standards and local employment legislation.
• Partner with department leaders to strengthen leadership capability, improve service culture, and enhance both colleague and guest experiences.
• Create exceptional colleague experiences through recruitment, onboarding, orientation, and employee lifecycle activities while bringing IHG's BrandHearted culture to life.
• Drive colleague communication, engagement, recognition, and wellbeing programmes to create a positive and inclusive workplace.

Performance & Development

• Lead performance management initiatives by coaching leaders, supporting development conversations, and promoting a culture of continuous feedback and high performance.
• Recruit, train, motivate, coach, and develop the HR team to achieve departmental goals and deliver excellent internal service.
• Monitor key HR metrics such as turnover, absenteeism, and exit interview trends to identify opportunities for improvement, colleague engagement, and talent development.

Engagement & Wellbeing

• Plan, administer, and follow up on annual colleague engagement surveys, ensuring meaningful action plans are implemented.
• Promote the hotel's reputation within the local community and encourage colleague participation in social responsibility initiatives.
• Oversee colleague facilities, including the cafeteria, lockers, public areas, and smoking areas, to maintain high standards of colleague welfare.

Compensation & Benefits

• Manage the hotel payroll process and oversee compensation and benefits practices to ensure accuracy, competitiveness, and internal equity.

Reporting & Analytics

• Prepare, analyse, and communicate monthly HR reports and insights to support informed business decisions.
• Maintain accurate HR records, employee files, and HR systems while ensuring compliance with company policies and data privacy standards.

Operations & Governance

• Manage the HR department's budget, office resources, and operational expenses effectively.
• Ensure full compliance with labour laws, company policies, hotel procedures, and IHG brand standards.
• Lead the HR function, providing trusted guidance to leaders and colleagues, and carry out additional responsibilities as required.

Qualifications & Experience

• Previous experience in Human Resources within the hospitality industry.
• 5 years of related experience in HR Management.
• Strong knowledge of UAE labour law, HR practices, payroll, and employee relations.

Skills & Competencies

• Excellent communication, interpersonal, and organizational skills.
• A proactive, approachable, and solution-oriented mindset with a passion for developing people.
• Ability to handle confidential information with professionalism and integrity.
• Strong analytical skills with the ability to interpret HR data and provide actionable insights.
• Proficiency in Microsoft Office and HR systems.
• A team player with the ability to inspire, influence, and build positive relationships across all levels of the organization.
• Fluent English and Arabic required; other languages may be preferred.

Additional Information

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Benefits include a competitive salary, full uniform, impressive room discounts, and comprehensive training. IHG is committed to supporting wellbeing in health, lifestyle, and workplace through its myWellbeing framework.